Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Windsor


The Customer Relations Coordinator (Contract) will:

Manage all communications generated within the department for dealer parts and service promotions
Copyedit, proofread, revise communications materials for all manager’s portfolios (English and French)
Contribute articles to monthly dealer newsletter
Manage dealer claim portal
Audit claims for dealers on service merchandising programs, sign up and save program, and spitfires campaigns
Manages the translation budget
Act as a liaison and communicate with vendors on projects (when required by manager)
Proof all French translations for accuracy
Proof customer retail communications for accuracy (i.e. DAA material proofs all website applications both English and French)
Host several shows and events throughout the year, French speaking in particular
Present all DAA material to Quebec DAA members in French during quarterly meetings
Record English and French recall

Basic Qualifications:

University degree, Business or Marketing preferred
Bilingual (English/French)
An excellent communicator technically oriented and dedicated to providing first rate customer service
Automotive parts knowledge
Legally eligible to work in Canada
Preferred Qualifications:

Master’s degree
FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.


About the company

FCA designs, engineers, manufactures, distributes and sells vehicles under the Abarth, Alfa Romeo, Chrysler, Dodge, Fiat, Fiat Professional, Jeep, Lancia, Ram brands as well as luxury cars under the Ferrari and Maserati brands. FCA also operates in the components sector, through Magneti Marelli and Teksid, and in the production systems sector, through Comau and in after-sales services and products under the Mopar brand name.​

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