Job description


  • Entry level
  • No Education
  • Salary to negotiate


Apply By: 12/10/2019

Service Nova Scotia & Internal Services

Customer Service Representative, Collection Services (Clerk 3), Temporary, HALIFAX

Competition # 21304

About Us At Service Nova Scotia & Internal Services (SNS-IS), we impact every citizen, business and municipality in Nova Scotia. Our mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence.

About Our Opportunity Reporting to the Manager, Office and Tax Admin, Collection Services, you are responsible for a variety of accounting functions including the preparation of correspondence and legal documentation, data entry and correspondence related to new accounts. In addition, you process Electronic Funds Transfer files, enter data on Personal Property Registry, and distribute monthly reports to client departments. Furthermore, you perform reception duties and support the NS sales tax procedures including phone and mail follow up. You also respond to complex enquiries on matters relating to Vehicle Tax, and the Canadian Red Book Value. On occasion, you liaise with other Government departments and outside agencies such as Financial Institutions, Client Departments, Car Dealers, and Solicitors.

About You To be successful in this position, you hold four years of experience where you have developed accounting/bookkeeping and computer skills. An equivalent combination of training and experience may be acceptable. You are proficient in Windows and possess strong data entry skills. You are a team player and perform well in a continuously evolving work environment. Strong communication skills are also viewed as critical. You must have strong judgment and be able to work in an automated high-volume environment.

Experience in SAP, AMANDA, RMV and Outlook as well as familiarity with the Revenue Act and the Registry of Motor Vehicles would be considered assets.

We will assess the above qualifications and competencies using one or more of the following tools: oral presentations, interview(s), and reference checks.

Other Considerations This is a Full time temporary position based in Halifax with a projected end date of August 31, 2020.

Pay Grade: CL 18

Salary Range: $1,540.00 - $1,723.00 Bi-Weekly

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU).

If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer .

We thank all applicants for their interest, however, only those selected for an interview will be contacted. For questions or concerns, please contact (see below) .

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  • accounting
  • customer service
  • windows