Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Calgary

Description

CUSTOMER SUCCESS MANAGER.


A great opportunity to join a global vendor who works with a variety of big-name clients on projects.


THE ROLE:


- Manage your own clients, working directly with them throughout their lifecycle as a customer.


- Onboard clients and help them fully understand the product and how best it can help them achieve their business goals.


- Be an expert at building relationships and understanding client's needs as well as being technically capable to ensure they are using the product to its maximum ability.


- Constantly improving and developing the product.


- Taking feedback from clients and developing an understanding of where else in their business you can provide support.


- Work with internal teams on ideas for new features or updating existing ones.


YOUR SKILLS AND EXPERIENCE:


- Excellent client facing ability.


- A background in hands-on web analytics and optimisation.

  • css3
  • designer
  • html5
  • javascript
  • software

About the company

Retail Detail is a retail recruitment, staffing and HR solutions agency based throughout Canada. The economy of the retail industry is growing as more young people desire to make their future careers within this field.
As new retail stores and companies are coming and growing, new recruits are needed and this is where we help through our services such as talent acquisition, outsourcing and training.