- Entry level
- No Education
- Salary to negotiate
Field Service Technician - Mississauga
Our Services team is hiring Field Service Technician in Mississauga.
In this role, you will perform duties associated with the installation, testing, diagnostics, repair and upgrades, and maintenance on electrical distribution equipment. This position reports directly into the Field Service Manager.
Major Responsibilities / Essential Functions
Perform pre-site surveys, installation, testing and commissioning, repairs, preventative maintenance and field modification (upgrades) of company manufactured, as well as third party manufactured equipment as assigned. Including but not limited to:
LV & MV Breaker retrofits
LV & MV testing and commissioning
MV & HV Terminations
MV Protection and control
Capacitor bank maintenance and testing
Bus duct installation and repair
Switchboard installation, maintenance and repair
Educate customers on the application advantages of Schneider Electric products/solutions/services and how they meet customer's needs.
Maintains a high level of customer satisfaction through increased availability/access, customer responsiveness, clean order process, tracking and expediting orders, and following up on accounts as necessary.
Maintain post-sale relationship/follow up. Cultivate, develop and maintain long-term customer relationships
Complete all administrative responsibilities on all work activities including field service reports, expense reports, preventative maintenance and startup data sheets and daily time card completion.
Provide 24/7/365 telephone support for customers.
Meet annual goals set forth by Management (utilizations, work completions, Sales target etc.)
Comply with company’s safety procedures and policies, ensure no hazardous incident takes place
Education: Associate’s Degree in a technical field from an accredited school and/or equivalent experience in a technical field. Journeyman Red Seal Electrician Certificate or Electrical Engineering Technologist / Engineer
Experience: Five to Seven years of field service repair, upgrade and customer service experience within the Electrical Distribution service field. Electro-mechanical or other electronics related equipment knowledge a strong asset. 3+ years as a ticketed Journeyman desired. Experience working on utilities, mining & mineral, oil & gas sites is an asset.
Computer literacy with standard business applications; Salesforce experience is an asset
Knowledge on quote and proposal creation process is an asset
Analytical and troubleshooting skills are a must
Strong business acumen, with great organizational, communication and presentation skills
Superior customer relations and interaction skills
Complete competence at utilizing test and diagnostic equipment such as multimeters, temperature probes, and other electronic test devices.
Characteristics include self-starter, team player, punctual, personal and professional integrity, trainable, problem solver, organized, professional appearance, flexible, customer oriented, and safety oriented.
Capable of reciting and displaying appropriate safety techniques and practices associated with job requirements
Ability to write business reports, correspondence, effectively present information and respond to customer questions.
Willingness to grow as an individual and part of a team
Good understanding of single phase and three-phase circuit theory; analog and digital electronic circuit theory
Must work well in team environment as well as independently
May be required to perform the following tasks, but not limited to: repetitive lifting/carrying; pushing/pulling; standing; climbing; squatting; bending; kneeling; or driving extended distances.
Ability to lift up-to 75lbs.
Frequent travel to customer sites is required
e seek out and reward people for
being straightforward, open, passionate, effective and challenging the
status quo. We want our employees to reflect the diversity
of the communities
which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity
are seen as a real
value for the company. We’re looking for people with a passion for success — on the job and beyond. See
what our people have to say about working for Schneider Electric:
pen space for localized content: country or region
About the company
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.
Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.