Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Mississauga


Job Purpose/ Role

The HR Manager leads core HR processes to deliver best practices and engagement-focused HR solutions that support the Canadian business. Duties include functions such as, but not limited to: payroll, recruitment, personnel policies, safety, training, labour relations, regulatory compliance and other HR programs. The HR Manager is expected to maximize the effectiveness of Euler Hermes staff, and ensure that their activities are well planned, coordinated and directed. Other duties may be assigned as necessary.

NOTE: This is a standalone role, the incumbent needs to be hands on and operational as well as strategic. This assignment will last approximately 18 months.

Key Responsibilities

•Manages all HR functions for Canada keeping them aligned with the strategic plan of the company: recruiting, performance management, benefit administration, payroll, learning and development, compensation, legal compliance, employee relations, immigration, pension plan administration, etc.
•Develop strong working relationships with managers and supervisors of all business areas; gain a full understanding of their business imperatives to assist them with addressing their employee issues and improve effectiveness.
•Consult with managers on a regular basis to proactively identify and deal with departmental inefficiencies, training needs, compensation, organizational structure and employee relations issues.
•Provide guidance to managers on employee relations issues, ensuring that legal guidelines are understood and followed when implementing corrective action, terminations and/or layoffs.
•Develop relationships and negotiate contracts with a variety of vendors such as insurance brokers, recruiting firms and outside legal counsel.
•Administer and optimize the recruitment, selection and onboarding processes for new employees.
•Advise and assist Managers on interpretation and administration of personnel policies, programs and legislations.
•Administer payroll, benefits, performance management programs, retirement procedures and compensation.
•Maintain accurate records and compile statistical reports relating to personnel data
•Ensure effective exit interviews and provide management with analysis and recommendations.
•Provide resolutions to employee relation issues (e.g. employee complaints and harassment allegations).
•Develop and provide recommendations for policies and processes.
•Complete other duties and projects as assigned.

Key Requirements/ Skills

•College or University degree in Human Resources or Labour Relations
•5+ years HR Generalist experience
•2-3 years payroll and benefits experience
•Bilingual French and English
•CHRP designation
•Highly computer literate with proficiency in Word, Excel and similar software.
•Experience with DayForce and SuccessFactors an asset
•Strong experience building relationships with internal and external partners (lawyers, HR agencies and consulting firms) in order to achieve business objectives
•HR Operations experience
•Pro-active leader with exceptional decision-making skills and the ability to manage expectations effectively to successfully achieve multiple, competing priorities
•Proven ability to bring new and creative ideas, strategies, and initiatives
•Proven ability to partner with line managers and provide strategic human resources initiatives which add value to the business
•Ability to balance management needs with employee needs
•Exceptional customer service skills
•Strong labour law and regulatory knowledge
•Strong communication and presentation skills
•Ability to work within a matrix organization

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