Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Vancouver


Our Product Advisors, also known as talented story-tellers, passionate evangelists and Microsoft-brand ambassadors, are the face of Microsoft.  Through providing world-class customer service, our Product Advisors help our customers to see what is possible with technology, ultimately empowering them to achieve more. 


As a Microsoft Retail Store employee, you have the unique opportunity to impact our company's mission every single day.  Microsoft Retail Stores are the hub of cutting-edge devices and services, providing our customers the opportunity to immerse themselves in the latest and greatest in technology solutions that fit into their everyday lifestyle. As a member of our global Stores team, we value your unique perspective, background, experiences, talents and abilities. We are seeking store teammates who will make authentic connections with our customers, who come from all walks of life, and provide world-class service that transforms them into Microsoft-brand fans. 


We provide

- Training that will make you feel empowered to do your best work even if you aren’t a tech expert

- A work environment that is diverse, inclusive, and welcoming of all

- Career opportunities for all of our employees

- Fantastic, comprehensive and competitive benefits for full-time and part-time employees

- Gratitude & recognition for our awesome employees 

- Belief that at Microsoft #WeWinAsATeam

Customer Obsession

- Help customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectations

- Illuminate product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and love


- Effectively respond to changing in-store environment, circumstances, and situations through customer engagements

- Have a level of intuitiveness to thrive in a dynamic and fast paced retail environment

Drive for Results

- Tenaciously pursues positive outcomes by using effective approaches to solve problems

- Takes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internally 

Influencing for Impact

- Continuously maintain product knowledge by learning through others along with self-educating, showcasing product and service offerings building on our #WeWinAsATeam culture

- Possesses the ability to persuade positive business outcomes through in-store interactions with customers and team mates


- Feel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers' lives

- Combines resources and joins efforts with teammates to achieve store and company goals