Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Markham


Position Overview

A critical objective of this role will be delivering excellent service to our RBC agents, taking ownership of risk decisions and transcending a confident and professional experience to servicing agents.

The High Net Worth (HNW) Senior Underwriter ensures communication with agents is consistent, fair and in line with core Aviva values. Developing effective agent relationships is the key to the success of this role. 

The HNW Senior Underwriter, plays a critical role in delivering best in class underwriting service and will balance the agent needs against the corporate priorities to enable profitable growth and underwriting excellence. 


Responsible for delivering superior quality service and fostering a “One Stop Shop” environment for RBC agents.
Expected to work in a timely and informed manner and should constantly be challenging the status quo to ultimately provide ‘Best in Class’ underwriting service.
Produce new accounts which includes providing price and coverage analysis with the ability to tailor the end product to meet specific needs of the agent/customer
Strong ability to negotiate coverage options and premium while maintaining underwriting discipline/profitability as well as promoting the ‘ease of doing business’
Quoting and processing new quotes, binds, endorsements, renewals and inspections. This includes offering support for our agents through the process.
Ordering and reviewing reports such as HITs, Autoplus and MVRs as required.
Ability to multitask using several applications at the same time (Guidewire, Insurac, Salesforce, DocVault, Google and other web based applications)
Responsible for and expected to service our agents in a timely, informed and professional manner.
Responsible for and are expected to meet deadlines.
Responsible for and are expected to exhibit a high degree of professionalism when representing HNW RBC, when dealing with team members and when dealing with the leadership team at Aviva Canada Inc.
Responsible and are expected to continuously update soft skills through identified e-learn courses and product/industry knowledge through CIP or other related industry accreditations.
Responsible for achieving targets, goals and objectives.
Ability to accommodate operating hours of 9:00am - 5:00pm EST
Required Qualifications, Knowledge, & Skills

5+ years High Value personal lines experience
Strong negotiations skills
Demonstrate leadership capabilities
Drive the Business – think strategically, champion the brand, make effective decisions
Know the Customer – build trust and strengthen operations relationship
Win with People – communicate with impact, lead and develop skills and knowledge of all those you come in contact with on a daily basis
Execute with Excellence – foster collaboration between teams and between underwriting and other business units (i.e. operations, NUS, infrastructure)
Will to Win – set a clear vision, embrace and support challenge and change, influence others, manage conflict and ambiguity
Excellent oral and written communication skills
Excellent decision making and analytical skills
Organized and strong time management skills
Additional Information

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

About Aviva

Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 4,000 employees focused on creating a bright and sustainable future for their customers and communities.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $7.5 million to over 250 charities and community groups nationwide. Aviva Canada, bringing over 300 years of good thinking and insurance solutions to Canadians from

About the company

We help our 33 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.

So, we’re passionate about helping our 29,600 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.

Companies in this sector

Hives where you can find this job offer

  • Sales


    ~10 bees · ~10 buzzes