Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Edmonton

Description

Service Specialist - Senior REF# 0049D7
Edmonton, Alberta
Schneider Electric™
creates connected technologies that reshape industries,
transform cities and enrich lives.
Our
160,000 employees thrive in more than 100 countries. From the simplest of
switches to complex operational systems, our technology, software and services
improve the way our customers manage and automate their operations.
Help us deliver solutions that
ensure Life Is On everywhere, for everyone and at every moment:

https://youtu.be/NlLJMv1Y7Hk
.

Great people make Schneider
Electric a great company.
In this role you will provide assigned customers
with technical expertise on Invensys systems, equipment and instruments.
RESPONSIBILITIES:


Maintain, repair and configure
systems, software and equipment.

Provide customer with
installation and start up assistance.

Provide operational training on
Invensys systems and products.

Perform administrative duties
related to service calls.

Provide technical expertise on
Invensys’s systems and products.
SPECIFIC DUTIES:


Troubleshoots problems on
customer systems requiring a high level of technical expertise.

Isolate problems and determines
if Invensys systems, equipment and instruments are at fault.

Analyze and apply technical
expertise in correcting problems and repairs as necessary if problem relates to
Invensys equipment, software and applications.

Offers assistance and consultation
services for client concerns not related to Invensys equipment, software and
applications.

Carries out preventive
maintenance work on assigned client service agreements.

Advises customer on site
preparation and system architecture; offering alternatives and/or solutions
prior to installation.

Supervises systems installation.

Performs systems start up
operations.

Assists customers in the
commissioning of complex processes.

Modifies complex control scheme
configurations and updates relevant documentation.

Performs tuning operations on
process loops.

Assists with planning and
coordination of site specific training sessions for customer.

Assists client personnel in the
operation and maintenance of equipment and systems.

Assists technical sales
representatives in product and equipment set ups, demonstrations and
presentations.

Instructs and assists less
experienced personnel in resolving complex problems and correcting faults.

Provides 24 hr on-call service
when assigned on call duties.

Repairs, configures, calibrates,
stages and troubleshoots Invensys systems, software and applications as
required on in house systems.

Provided data to support client
billing and assists with prepares customer billing data as per procedures.

Reports and plans activities,
times, materials and expenses in accordance with requirements.

Performs any other related duties
as required.
Qualifications
To provide assigned customers
with technical expertise on Invensys systems, equipment and instruments.
RESPONSIBILITIES:


Maintain, repair and configure
systems, software and equipment.

Provide customer with
installation and start up assistance.

Provide operational training on
Invensys systems and products.

Perform administrative duties
related to service calls.

Provide technical expertise on
Invensys’s systems and products.
SPECIFIC DUTIES:


Troubleshoots problems on
customer systems requiring a high level of technical expertise.

Isolate problems and determines
if Invensys systems, equipment and instruments are at fault.

Analyze and apply technical
expertise in correcting problems and repairs as necessary if problem relates to
Invensys equipment, software and applications.

Offers assistance and consultation
services for client concerns not related to Invensys equipment, software and
applications.

Carries out preventive
maintenance work on assigned client service agreements.

Advises customer on site
preparation and system architecture; offering alternatives and/or solutions
prior to installation.

Supervises systems installation.

Performs systems start up
operations.

Assists customers in the
commissioning of complex processes.

Modifies complex control scheme
configurations and updates relevant documentation.

Performs tuning operations on
process loops.

Assists with planning and
coordination of site specific training sessions for customer.

Assists client personnel in the
operation and maintenance of equipment

About the company

Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.

Schneider Electric is the global specialist in energy management and automation.

Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.

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