Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Bas-Saint-Laurent


What You'll Do
You will be part of a team responsible for BroadSoft back office systems. The main focus is to assist in automating Broadsoft ticketing system and Intranet (Atlassian’s JIRA and Confluence). The job consists in automating and administrating the spaces, projects, scripts and workflows at Cisco.
Who You'll Work With
You’re supporting existing code base and work with other organizations to identify and discuss functional requirements.
Who You Are
You have experience with code automation and change requests (JIRA) and some administrating tasks in JIRA and Confluence (~30% of the time). You have knowledge of interpreting requirements into product design and implementing designs in code and unit Testing the implemented code.
You’re able to document design and other meaningful information and aggressively address any issues found after project delivery. You deliver world class User Experience in all User Interfaces and have a hands-on approach to implementation and problem resolution.
Our minimum requirements for this role:
Collegial or University degree
Practical experience with JAVA or object-oriented language
Practical experience with object-oriented analysis and design is an asset
Experience with JIRA and Confluence as an Administrator is a strong asset
Experience in writing Atlassian scripts or plugins is ideal.
Practical experience developing backend systems and frontend applications is an asset
Experience with SQL and relational databases is an asset
Technology experience: JAVA, Tomcat, PHP, MySQL, Javascript, jQuery, CSS is an asset
Practical experience with administrating a Linux machine is an asset
Proficient in an Agile environment
Practical experience in a TDD environment is an asset
Excellent written and documentation skills.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.

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