Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Saskatoon


Maximize your IT investments by pairing your business with a dedicated support team of the world’s top Microsoft
subject-matter experts. Providing customizable solutions complete with enhancement and add-on services, Premier Support
helps our customers proactively address risks, minimize downtime, and streamline operations to improve efficiency and
accelerate business growth. The Premier Support Team is part of the Microsoft Services division and consists of Support
Professionals, Premier Field Engineers and Technical Account Mangers (TAM). A Technical Account Manager (TAM) is a
trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and
optimization of their IT infrastructure through quality Service Delivery Management.
The TAM works closely with the customer to provide proactive support assistance to prevent issues from occurring. By
maintaining a long-term relationship with their customers a TAM gains an understanding of their IT organizations' impact on
overall business, their IT goals, and their challenges. This knowledge is used by the TAM to construct a Service Delivery
Plan ensuring their customers' operational success with Microsoft Technologies.
The TAM plays a pivotal role in ensuring that Microsoft is considered and viewed as a key technology partner in the
successful operation of the customers IT environment. The Technical Account Manager will also have excellent working
relationships with other representatives of Microsoft who will be active within his/her account(s).

About the company

At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Everyone who works here has the power to build on. Those two little words show the way we think. They’re a challenge to go beyond what’s thought possible, and they’re how we help billions of people use technology to get more out of each day.

We build on the work of others and invite them to build onto ours, always striving for ways to make great ideas even better.

What can you build on?

Here at Microsoft, you’ll build on your curiosity, your passions and your drive to make a difference.

You’ll have access to world-class tools, some of the industry’s brightest minds and a nearly infinite range of opportunities across a truly global organization. You’ll have the opportunity to build on the company’s wide-ranging accomplishments to do something even more incredible.

You’ll have the freedom to collaborate, explore, set your own rules and take your career wherever you want it to go.

Feel the inspiration that comes from working with wildly talented people and the rush that comes from doing work that makes a lasting impact. Recent projects like HoloLens provide just a glimpse of the remarkable things we will accomplish.

There has never been a more exciting time to join our team. Come build on Microsoft’s far-reaching momentum. Build on your career. Build on what we do and how we do it.

Specialties: Business Software, Design Tools, Developer Tools, Entertainment Products, Hardware, Home & Educational Software, Tablets, Search, Advertising, Servers, Windows Operating System, Windows Applications & Platforms, Smartphones, Cloud Computing

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