Experience

  • IT Project Quality Manager

    at Credit Suisse AG

    September 2001 - June 2014

    Kanton Zürich

    (Several positions in IT) Deputized, coached and supervised (up to 10) project managers, and their teams, in the implementation of the SW development methodology (CMMI) in all Process-Areas, in a Java environment for the Front Solutions Business unit. Requirements Engineer: Single-point-of-contact between Business and IT. Stakeholder management, reporting and communication. Elicited and brought to production technical and functional into the main Investment Management / CRM & Sales applications. Controlling / IT Project Portfolio: 10 MCHF per annum.. Business Process Management (BPM) Designed and operated the Private Banking top confidential ad-hoc reports (DWH) process (SharePoint) Procurement and Contract Management:: compiled and brought to signature the Legal Framework Agreements and underling Work-Orders with multinational corporations (Sun Microsystems, IBM, Ergon, Comit) to build the Personal Financial Services (web) portal. IT Audits

Education

  • PMP (on going)

    at PMI

    2016 - 2016 (1 year) Kanton Zürich

  • (SQE) Software Quality Engineer

    at (ASQ) American Society for Quality

    2011 - 2011 (1 year) Kanton Zürich

  • Master of Business Administration

    at City University of Bellevue, WA, U.S.A.

    1992 - 1995 (3 years) Kanton Zürich

  • Bc. of Science in Computer Science

    at Oklahoma Baptist University, OK, U.S.A.

    1982 - 1985 (3 years) Oklahoma

Services offered

  • Project Management

    • Accountable for delivering software implementation projects on-time, on-budget, to the highest quality that meet customer’s objectives.
    • Supervise project teams consisting of varying business and technical resources that reside across multiple locations.
    • Knowledge of project management principles and best practices and experience coaching the Project Management Offices.
    • Supervise and moderate business requirements documents, project definition documents, acquisition agreements and manage the execution of these plans.
    • Serves as a liaison between vendors, internal customers, and Shared Services personnel regarding problems with technological solutions.
    • Responsible for oversight of QA deliverables produced by stream including test strategies, project plans, status reports and other test deliverables.
    • Project Portfolio Controlling, Procurements/Contract Management and IT Audits.

Languages

  • German Conversation

  • Spanish Native

  • French Conversation

  • English Negotiation

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