Descripción de la oferta


  • Sin Experiencia
  • Sin estudios
  • Salario a negociar
  • Santiago


The primary responsibility of the Head of GDC EmPower (Experian’s brand for Lean Six Sigma) for Santiago will be to assume the role of a critical business partner to internal clients and their staff utilizing LSS in solving business issues.  The successful candidate must be able to manage at all levels, from the “executive suite to the production floor” and all layers in between.  He/she must also be comfortable lending advice, influencing senior leaders, and giving direction at all levels.  Excellent verbal and written communication skills, a comprehensive knowledge and understanding of management and organizational principles and self-motivation are essential.
Main Responsibilities:
·         Perform assessments utilizing analytical skills to understand internal client environments and associated Lean Six Sigma opportunities
·         Perform sound analytical studies to achieve internal client expectations
·         Leverage the flexibility of the Lean and Six Sigma tools to enhance approach to client environments
·         Develop, manage and lead continuous process improvement strategies and initiatives
·         Execute on Kaizen / continuous improvement workshops and projects
·         Identify and execute projects to advance strategic goals and objectives as an individual contributor or teammate
·         Introduce and sustain change across multiple cultures
·         Develop and deploy internal controls and organizational metrics dashboards per regulations and/or client needs
·         Design, improve and integrate Internal Process Plans for heavily regulated environments
·         Design and present business requirements based on process knowledge for technology implementations
·         Integrate process solutions across multiple disciplines in client environment
Key Interfaces:
·         Head of GDC Operations
·         GDC Site Manager and Support Partners (HR, Finance, Infrastructure Technology, Communications)
·         Regional Process Improvement executives
·         Function Managers (onshore / offshore)
·         Global Process Owners
·         External clients
·         Good leadership attitude
·         Strong communication and interpersonal skills
·         Good judgement and honesty
·         Strong sense of discretion and confidentiality
·         Creative approach to problem solving
·         Ability to work across a variety of cultures
·         Charismatic, positive and able to motivate others
·         Participated in Enterprise level deployment
·         Participated in and/or led at least 25 projects at BB level
·         Designed, deployed and analysed VOC surveys and SWOT assessments
·         Background in Shared Services or transactional experience
·         Demonstrated mastery of Transactional Lean and Six Sigma tools and Lean concepts
·         Advanced data analytics beyond basic Six Sigma tools
·         Development of metrics and dashboard concepts
·         Environmental assessments and other unique applications
·         Advanced PowerPoint and presentation skill
·         SigmaXL and other statistical software knowledge
·         Visio and/or IBM BlueWorks for process mapping
·         Change Management education and experience
·         Demonstrated ability to transform an organization’s culture through process and metrics driven performance
·         Experience working with both large and small teams
·         Bachelor’s Degree required
·         LSS Certification:  Six Sigma Black Belt Certifications from reputable program
·         Minimum 5-10 years as a full-time BB and/or MBB with hands-on Lean expertise
·         Consulting experience desired
·         Language proficiency:  English.

Sobre la empresa

Experian® is a global leader in providing information, analytical tools and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Using our comprehensive understanding of individuals, markets and economies, we help organizations find, develop and manage customer relationships to make their businesses more profitable.

Specialties: Data, Credit, Data Management, Risk Management, Revenue Cycle Management, Healthcare IT, Healthcare Finance, Automotive Data.

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