Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Köln


We are searching for Account Coordinators who are excited to play a larger role in attracting and retaining clients. Account Coordinators should be committed to customer satisfaction. These professionals will communicate directly with existing and prospective clients across different platforms to find out about their needs, make follow up calls to see if those needs have changed, develop comprehensive product knowledge, match clients with the right products, perform demonstrations, oversee the sales process, and perform other duties to support Account Executives, as needed.

To be a successful Account Coordinator, you should be proactive, positive, and passionate about company offerings and how they create value for clients. Top applicants will be skilled verbal and written communicators with excellent presentation, customer service, time management, and computer skills.

Account Coordinator Responsibilities:

Working closely with assigned clients and leads to determine needs.

Staying current on company products and services.

Demonstrating benefits of company offerings.

Drafting and sending communications to clients about new offers.

Traveling to tradeshows and product launches.

Performing product demonstrations.

Overseeing sales process and facilitating order fulfilment.

Handling complaints and concerns.

Maintaining an accurate and updated database of client information.

Supporting Account Executives.

Account Coordinator Requirements:

Bachelor?s degree in Business Administration or related field.

Sales, Marketing, or Account Management experience is generally preferred.

More education or experience in related fields may be required.

Excellent time management skills.

Exceptional presentation and verbal and written communication skills.

Strong computer skills and experience with MS Office.

Proactive attitude with a passion for customer satisfaction.

High level of efficiency and accuracy.

  • business administration
  • customer service
  • education
  • marketing

About the company

With the growth of organized retail stores and businesses, services of a retail recruitment agency are needed by major retail companies and businesses, and we are here to help.
At RetailFocus, we provide retail staffing solutions for our clients and our services meet all types of retailing needs.
If you are a jobseeker and interested in working within the retail industry, with our vast knowledge and a wide database of job vacancies, we can increase your likelihood of finding the perfect position.
For the employers, we have a range of recruitment services available that can aid you in filling up the open positions in your company.