Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Hamburg

Description

We are looking for a friendly and customer service-oriented Client Relationship Manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. Client Relationship Managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change.


To be successful as a Client Relationship Manager you must be friendly and be able to remain calm and professional if clients are upset. A good Client Relationship Manager puts the needs of the client first to ensure that they continue to use our services.


Client Relationship Manager Responsibilities:


Collect client feedback about their experience.


Develop relationships with clients and key personnel.


Elevate complaints and feedback to the relevant departments.


Meet with clients to establish their needs.


Client Relationship Manager Requirements:


Prior experience with customer service.


Excellent interpersonal skills.


Ability to network and build relationships.


A degree in Business Management or a related field.

  • customer service
  • relationship

About the company

With the growth of organized retail stores and businesses, services of a retail recruitment agency are needed by major retail companies and businesses, and we are here to help.
At RetailFocus, we provide retail staffing solutions for our clients and our services meet all types of retailing needs.
If you are a jobseeker and interested in working within the retail industry, with our vast knowledge and a wide database of job vacancies, we can increase your likelihood of finding the perfect position.
For the employers, we have a range of recruitment services available that can aid you in filling up the open positions in your company.