Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Köln

Description

CUSTOMER SUCCESS MANAGER.


A great opportunity to join a global vendor who works with a variety of big-name clients on projects.


THE ROLE:


- Manage your own clients, working directly with them throughout their lifecycle as a customer.


- Onboard clients and help them fully understand the product and how best it can help them achieve their business goals.


- Be an expert at building relationships and understanding client's needs as well as being technically capable to ensure they are using the product to its maximum ability.


- Constantly improving and developing the product.


- Taking feedback from clients and developing an understanding of where else in their business you can provide support.


- Work with internal teams on ideas for new features or updating existing ones.


YOUR SKILLS AND EXPERIENCE:


- Excellent client facing ability.


- A background in hands-on web analytics and optimisation.

  • css3
  • designer
  • html5
  • javascript
  • software

About the company

With the growth of organized retail stores and businesses, services of a retail recruitment agency are needed by major retail companies and businesses, and we are here to help.
At RetailFocus, we provide retail staffing solutions for our clients and our services meet all types of retailing needs.
If you are a jobseeker and interested in working within the retail industry, with our vast knowledge and a wide database of job vacancies, we can increase your likelihood of finding the perfect position.
For the employers, we have a range of recruitment services available that can aid you in filling up the open positions in your company.