Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • München, Landeshauptstadt


We are looking for a responsible and organized Enrollment Specialist to advise and guide candidates in the enrollment process. The Enrollment Specialist will be responsible for assessing applications, handling documentation, collecting information, entering data and providing customer service.

To be successful as an Enrollment Specialist you should be able to assess the eligibility of candidates for specific programs, make recommendations and maintain meticulous records. An outstanding candidate will demonstrate exceptional communication skills and have a high standard of accuracy.

Enrollment Specialist Responsibilities:

Handling questions, issues and providing detailed information on requirements, processes, and policies.

Collecting information and qualifying candidates for programs, services or courses.

Ensuring that applications are completed correctly and that the required supporting materials have been provided.

Entering, updating and reviewing data and records.

Providing guidance and recommendations to applicants and prospective candidates.

Corresponding with applicants and prospective candidates.

Processing enrollments and dis-enrollments.

Assisting with billing and payment processing.

Conducting information sessions.

Enrollment Specialist Requirements:

High school diploma/GED required.

Degree preferred.

Experience in the relevant field.

Customer service experience is beneficial.

Excellent communication skills, both verbal and written.

Strong organizational and time management skills.

High level of accuracy and attention to detail.

Ability to multitask and prioritize.

Excellent administrative skills.

Strong computer skills and knowledge of database and relevant software programs.

  • billing
  • customer service
  • software

About the company

With the growth of organized retail stores and businesses, services of a retail recruitment agency are needed by major retail companies and businesses, and we are here to help.
At RetailFocus, we provide retail staffing solutions for our clients and our services meet all types of retailing needs.
If you are a jobseeker and interested in working within the retail industry, with our vast knowledge and a wide database of job vacancies, we can increase your likelihood of finding the perfect position.
For the employers, we have a range of recruitment services available that can aid you in filling up the open positions in your company.