Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Munich

Description

Job Title: IT SUPPORT Category L1 / L2 Language Proficiency: Required German Fluency C1/C2/ Native Duration: 6 months with more Potential of Extension for 6 months Start Date: ASAP - Walk-In on 5th Dec 2019 in Munich. Please contact sindhu.thanagaraj@mphasis.comLooking for Immediate Joiners

The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required.


• Install, upgrade, support and troubleshoot, Windows 7, Windows 10, other OS and Microsoft Office 2013

• and any other authorized desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any

• other authorized peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers

• and any other authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorized

• peripheral equipment

• Customize desktop hardware to meet user specifications and site standards

• Performs work in compliance within specified warranty requirements

• Returns defective equipment/parts to maintenance inventory, documents customer

• repairs, maintains and restocks assigned parts inventory to insure proper spare parts

• levels

  • access
  • hardware
  • windows
  • windows 7