- Entry level
- No Education
- Salary to negotiate
- München, Landeshauptstadt
IT technical support officer will be mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:
-install and configure computer hardware operating systems and applications
-monitor and maintain computer systems and networks
-talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
-troubleshoot system and network problems, diagnosing and solving hardware or software faults
-replace parts as required
-provide support, including procedural documentation and relevant reports
-follow diagrams and written instructions to repair a fault or set up a system
-support the roll-out of new applications
-set up new users' accounts and profiles and deal with password issues
-respond within agreed time limits to call-outs
-work continuously on a task until completion (or referral to third parties, if appropriate)
-prioritise and manage many open cases at one time
-rapidly establish a good working relationship with customers and other professionals, such as software developers
-test and evaluate new technology
-conduct electrical safety checks on computer equipment.
About the company
With the growth of organized retail stores and businesses, services of a retail recruitment agency are needed by major retail companies and businesses, and we are here to help.
At RetailFocus, we provide retail staffing solutions for our clients and our services meet all types of retailing needs.
If you are a jobseeker and interested in working within the retail industry, with our vast knowledge and a wide database of job vacancies, we can increase your likelihood of finding the perfect position.
For the employers, we have a range of recruitment services available that can aid you in filling up the open positions in your company.