- Entry level
- No Education
- Salary to negotiate
The Social media manager will be responsible for managing the social media and online interactions with customers through social media.
Duties of a social media manager include:
-Overseeing the social media strategy for the company ensuring it aligns with the company?s brand.
-Engaging with customers through the use of social media.
-Keeping up to date with advances in social media technology and the latest social media platforms.
-Maximising followers social media platforms such as Facebook, Twitter, beBee and Pinterest.
-Ensuring that approaches to social media are relevant and appropriate for each medium.
-Monitoring social media for customer comments both positive and negative.
-Building reporting frameworks to evaluate return on investment on the various platforms.
-Engaging with customers to resolve customer service issues and or create positive pr opportunities.
-Continuous research into new relevant social media channels and their impact on the brands marketing.
-Working with the marketing team to look at ways social media can work within wider campaigns.
-Analysing social media insights to guide future social media campaigns.
-Developing a content calendar across all platforms ensuring a constant supply of relevant content.
-Holding workshops for the wider marketing team to explain the importance of social media and how it can impact their campaigns.
-Reporting on social media mentions of the brand internally providing useful feedback to product and marketing teams.
-Searching social media for off-diary stories and content.
-Planning and delivery of community management strategies through social media.
Our ideal background of a social media manager:
-Previous experience as a social media manager.
-Strong understanding of content management systems.
-Degree educated ideally with a minimum of a 2.1 in marketing, technology or English.
-Excellent understanding of digital marketing, search engine optimisation and how social media impacts this.
-Articulate and professional communication skills.
-Passionate and results driven individual.
- social media
About the company
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