Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • München, Landeshauptstadt

Description

Responsabilities :


Design and execute a long-term vision for becoming the best customer support experience in crypto.


Rapidly scale and lead a global support team of wallet support professionals dedicated to providing empathetic.


Communicate and advocate for the needs of the customers.


Identify, hire, Develop and Maintain an A-player culture.


Structure and implement a white-glove experience across all customer engagement platforms.


Identify and integrate key tools and enterprise services seamlessly.


Assess and optimize all self-service customer support products.


Measure key support metrics and turn learnings into positive actions for growth.


Make the Community Support Department the career destination for aspiring crypto professionals worldwide.

  • access
  • ms project
  • programmer

About the company

At KeenRecruit we are keen on bringing great people and great companies together throughout Germany. It's our role to provide jobseekers with offers that will help them flourish.