Descripción de la oferta

Requisitos

  • Sin Experiencia
  • Sin estudios
  • Salario a negociar
  • Barcelona

Descripción

Funciones
Synergie Temporary Staffing is willing to hire agents with Dutch language, for one of our TOP Clients, Bosch Service Solutions.
Bosch Service Solutions is a leading solution provider in the area of Business Process Outsourcing for complex, technology-driven services.

Our clients are leading car manufacturers who offer mobility services to drivers. Mobility services is currently one of the fastest growing sectors within Bosch Service Solutions. We offer differentiating services in this environment for the maximum convenience and safety of our customers - from emergency and breakdown services through personal assistance systems such as Remote and Concierge Services to the fast, reliable tracking of stolen vehicles. Our client??s customer, a world leader in automotive industry, is willing to expand their customer service team in the center of Barcelona.

If you are looking towards an exciting new professional adventure within the contact center sector (and your linguistic profile matches with the previous statement), Please keep reading!

FUNCTIONS AND RESPONSIBILITIES:

- You will be attending and making phone calls from active clients, as well as E-mails and chats.
- As concerns your responsibilities, the sales are not included.
- This is a 360º customer service position. Your tasks may include managing the orders and responding to different client needs, which could be of administrative nature.
- Proactive attitude and strategy in order to recognize further possibilities of services and products to offer.


Se ofrece
- Job Contract with Synergie Temporary Staffing plus possibility to end up in a Direct Job Contract with Bosch Service Solutions

- Chance to develop a career within the company and grow a wide international network.

- The offered schedule is 39h/week: from 16pm to 00.

It's necessary to be available from monday to sunday but you only will work 5 days per week

- The gross salary per year that you are going to receive depends on the schedule.
The normal hour price is 9,48€.
The night hour price is 11,16€.
The sunday hour is 11,21€
The night-sunday hour ir 12.89€

For example, if you work monday to friday in the schedule 16pm to 00pm you will receive GROSS 1546€/month.
Also, you will receive language adder of 1317€/year and a KPIs bonus of 60€/month.


Are you interested? Then, what are you waiting for to apply?

Requisitos mínimos:
- Dutch native level
- English C1 level
- Work permit in Spain – If this is not your case, we could help you on getting the said permit if you are an European community citizen.
- Problem solving, client oriented person with excellent interpersonal skills.
- Previous customer service experience is not a must.

  • customer service
  • orders