Experience

  • Club Concierge intern

    at Hotel Arts Ritz-Carlton Barcelona

    July 2017 - October 2017

    Barcelona

    - Fulfill and anticipate guest needs - Maintain cleanliness and excellent conditions in the Club Lounge - Creation of unforgettable and unique experiences for the guests

  • Summer Concierge intern

    at Hotel Arts Ritz-Carlton Barcelona

    May 2017 - July 2017

    Barcelona

    - Conflict management and resolution - Training and leading of new interns - Hard-work condition adaptation

  • Receptionist intern

    at Hotel Continental ***

    April 2017 - April 2017

    Aquitaine

    - Communication with the different departments - Organization and repartition of guest rooms

  • Housekeeping supervisor intern

    at Hotel VATEL ****

    February 2017 - February 2017

    Aquitaine

    - Leader of a team of 6 housekeepers - Inventory organization and management - Creation of standards and processes to improve and facilitate the work on the long-term

  • Leader of Catering department for the GALA 2015 organization

    at University of Savoie (FR)

    September 2014 - May 2015

    Rhône-Alpes

    - Leader of a team of 4 people - Management of a budget of 8000 euros for 800 guests - Negotiation with the suppliers

Education

  • MBA International Hospitality Management

    at VATEL Bordeaux

    2016 - at Present (2 years) Aquitaine

  • Bachelor International Business

    at Hogeschool van Arnhem en Nijmegen

    2015 - 2016 (1 year) Provincie Gelderland

  • DUT Business technics

    at Université de Savoie

    2013 - 2015 (2 years) Rhône-Alpes

  • High School diploma

    at Lycée du Mont Blanc

    2010 - 2013 (3 years) Rhône-Alpes

Languages

  • French Native

  • English Negotiation

  • Italian Negotiation

  • Spanish Conversation

Hives