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Business Analysis - beBee

Business Analysis

+ 100 buzzes
This is the official business analysis hive on beBee for Business Analysts.

Please post and share anything relevant to Business Analysis, "the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders. The set of tasks and techniques that are used to perform business analysis are defined in A Guide to the Business Analysis Body of Knowledgeยฎ (BABOKยฎGuide)." -IIBA.
Buzzes
  1. ProducerRahul Ajani

    Rahul Ajani

    15/03/2017
    Engaging Stakeholders in Elicitation and Collaboration
    Engaging Stakeholders in Elicitation and CollaborationEngaging stakeholders is one of the prime concerns of the business analyst. Organizations often establish a change management system that can include policies, structures, methodologies, and teams with the aim of ensuring smooth execution of the...
    Relevant
  2. ProducerEllen Gottesdiener
    Five Ways a Product Owner Can Build Trust
    Five Ways a Product Owner Can Build TrustFor project teams to work together effectively, team members and stakeholders need trust. Each team member (product managers and owners, leaders, subject matter experts, and technical staff) have different roles and different interests.As a product...
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    Comments

    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    11/03/2017 #2 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Business leaders using Agile, take note!
    Devesh Bhatt
    11/03/2017 #1 Devesh Bhatt
    The unstated contract part.
    Some clients the deliverables were sufficient but some.clients assumed delivery of desirables.

    Makes me wonder whether it is a communication issue?

    Nice buzz and welcome.
  3. ProducerEllen Gottesdiener
    Slicing User Stories, Delivering Value
    Slicing User Stories, Delivering ValueAre you on one of the many agile teams struggling with backlogs and user stories? Donโ€™t give up. I teamed up with Jeff Sutherland, CEO of Scrum Inc., to deliver a webinar called โ€œSlicing User Stories.โ€ We focused on helping teams manage their...
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    Comments

    Michael O'Neil
    11/03/2017 #3 Anonymous
    @Ellen Gottesdiener , succinct and very much to the point - Thanks.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    11/03/2017 #2 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Business leaders using Agile, take note!
    Javier ๐Ÿ beBee
    11/03/2017 #1 Javier ๐Ÿ beBee
    @Ellen Gottesdiener thanks for sharing it ! Welcome to beBee !
  4. ProducerJared Wiese, ๐Ÿ adding VALUE & RESULTS
    How to Get Business Analysis Requirements Right
    How to Get Business Analysis Requirements RightThe following comes from a great topic in an IIBA group,ย What's your trick to creating a complete requirements package...ย I find functional decomposition (start with high level objectives and basically making a tree hierarchy down to solution level...
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    Comments

  5. ProducerEllen Gottesdiener
    The Eyes Have It: How Visuals Can Energize Your Product Discovery
    The Eyes Have It: How Visuals Can Energize Your Product Discoveryby Mary Gorman and Ellen Gottesdiener We facilitate lots of discovery sessions, leading teams to explore, evaluate, and confirm product requirements. A frequent question we hear from agile product managers, product owners, Scrum Masters, and coaches...
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    Comments

    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    11/03/2017 #1 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Business leaders take note...
    Ever have this happen in Agile?

    โ€œMy team is all over the place with backlog items. They canโ€™t agree! How do these discovery sessions get them on the same page?โ€

    GREAT post, @Ellen Gottesdiener View more
    Business leaders take note...
    Ever have this happen in Agile?

    โ€œMy team is all over the place with backlog items. They canโ€™t agree! How do these discovery sessions get them on the same page?โ€

    GREAT post, @Ellen Gottesdiener! I will have to apply this in some way.
    Say, I wonder what using "in order to" to your process might do?...
    https://www.bebee.com/producer/@jaredwiese/how-to-get-business-analysis-requirements-right-65502 Close
  6. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Not sure why #engagement is down in this and all #LinkedIn groups?
    #beBee #beBeeBUZZ
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Why a Power LinkedIn and Twitter User Has Been Blown Away by beBee | The Huffington Post
    m.huffpost.com
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  7. ProducerPreston ๐Ÿ Vander Ven
    3 Quick Tips to Create Momentum in Your Business and Life
    3 Quick Tips to Create Momentum in Your Business and LifeArticle from Blog FreedomTIP 1 - Never get comfortable with maintaining your current level. If youโ€™re not growing, youโ€™re dying. TIP 2 - Change your environment often. In order to get to the next level you have to become the person that is ready for...
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    Comments

    Preston ๐Ÿ Vander Ven
    15/02/2017 #2 Preston ๐Ÿ Vander Ven
    @Katyan Roach thank you for the share.
  8. ProducerPRASHANT KUMAR NAGAR
    Strange scenarios in Career Profiles
    Strange scenarios in Career ProfilesLast few months back I have been through some interviews and I have observed these unexpected issues which i am sharing here:Case 1 :- One of IT company Employer ย wanted a Business Analyst profile after hearing that on job portal I was pretty...
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  9. ProducerElizabeth Muรฑoz de la Torre
    Startups Are Great, But Scale-ups Matter Too
    Startups Are Great, But Scale-ups Matter TooEndeavor Malaysia Managing Director Anand Krishnanย sharesย the importance of nurturing scale-ups in Malaysia.ย The original post on Endeavor Malaysiaโ€™s blog may be viewed here.While most of Kuala Lumpur is still asleep, the quiet hills of Bandar...
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    Comments

    Devesh Bhatt
    12/01/2017 #4 Devesh Bhatt
    Scalability is a critical competitive advantage.
    Paul Burge
    12/01/2017 #3 Paul Burge
    A great read @Elizabeth Muรฑoz de la Torre. Refreshing to see more focus on scale-up culture for a change
    Elizabeth Muรฑoz de la Torre
    12/01/2017 #2 Elizabeth Muรฑoz de la Torre
    Thanks @Marcos Vinicius Fernandes Ferreira!
    Marcos Vinicius Fernandes Ferreira
    12/01/2017 #1 Anonymous
    Very interesting!
  10. ProducerAlan Culler

    Alan Culler

    27/11/2016
    Be Curious: The Leadership Art of Good Questions
    Be Curious: The Leadership Art of Good Questionsโ€œWhatโ€™s your latest obsession?โ€Dr. Denis Pym, Organizational Behaviour Professor at the London Business School, told us eager faced MBA candidates what a great question this was for engaging conversations.โ€œIโ€™ve come to hate cocktail parties, donors...
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    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    08/01/2017 #1 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Questions are the answer! ;)
  11. ProducerChristine Braun

    Christine Braun

    15/10/2016
    Must your Business use Business Analysis
    Must your Business use Business AnalysisDo you wish to set up project requirement, wipe out rework and guarantee that your partners are ready? Perused on to find more about business analysis. In today's focused business world, practically every project is measured by its ROI...
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    Comments

    Javier ๐Ÿ beBee
    15/12/2016 #3 Javier ๐Ÿ beBee
    Business Analysis is a must. Thanks @Christine Braun , welcome to beBee !
    Mohammed A. Jawad
    15/10/2016 #2 Mohammed A. Jawad
    Without proper business analysis, often decisions get laced with assumptions. Guesswork is no good and it only leads to risks, instability and loss.
    Hassan Aman aka Buzzilla
    15/10/2016 #1 Hassan Aman aka Buzzilla
    Really good post there about the significance of Business Analysis, Christine. Really good read.
  12. ProducerPhillip Hubbell

    Phillip Hubbell

    28/11/2016
    The Professional's Professional
    The Professional's ProfessionalI was having a conversation the other day with the owner of a recruiting company. We were discussing PMP certification for Project Managers. I donโ€™t have such a certification. It never really came up in all my years of being a Professional...
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    Comments

    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    25/02/2017 #7 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #6 I have seen the same thing with PMs, Todd. Bad ones with a cert; great ones without a cert. Although I must say, as the PMP is more established than the CBAP, it is more of a requirement. Perhaps it is because it is so important - money on the line - and they feel there is some modicum of safety with a cert.

    I am not 100% sure how much the healthcare field considers word-of-mouth networking and LinkedIn. Perhaps there is more she can do to describe and communicate here value statement. Let me know if she'd be interested in help with that.

    Best of luck for her!!
    Todd Jones
    25/02/2017 #6 Todd Jones
    My wife currently works in healthcare IT, and has run into the same roadblocks that you describe above. She is a registered nurse by training, a brilliant multitasker, understands workflows, and always implements each new project with the best interests of the clinical end users and patients in mind. She is no shrinking violet, and not afraid to have difficult conversations with doctors and consultants. One would think that this commitment to fostering a better healthcare experience would be of overarching importance to recruiters. Nope. They want to see a PMP certification. She has also started the process of getting one.

    She has also worked with many PMP certified consultants that she describes as worse than worthless. Those whos entire purpose is to drive a completion date, and whom would rather foist a known problem onto already overworked hospital staff than delay an implementation. Her frustration with this is palpable, and it speaks directly to a current crop of administrators that place little value on quality.
    David B. Grinberg
    29/11/2016 #5 David B. Grinberg
    Nice buzz, Phil. I've shared in three hives, including "Project Managers." Keep buzzing!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    28/11/2016 #4 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Phillip, great post! I'm know it well, being a BA without any certifications - but with many happy clients.

    Sharing in Project Managers and Business Analysis.
    Kevin Pashuk
    28/11/2016 #3 Kevin Pashuk
    I work in an industry where there are more certifications than one can shake a stick at, and for most of them, the stick has more value. The PMP designation is one that I do give some credibility to based on the level of demonstrated experience and rigor in achieving the certification.

    For someone like you who has been doing the role for year, you are in that unfortunate hell of the HR systems... they look for the buzzwords, and unfortunately they can't filter out valid project management experience without some credentials.

    Unlike 'engineers' (at least here in my province) and 'doctors', anyone can refer to themselves as a 'project manager', a 'consultant' or even a 'writer'.

    The one benefit to the PMP designation is that they are usually administered through a local chapter of the Project Management Institute - which in my experience is an affinity group of professionals that not only put on monthly development sessions, but also track PM work in the region.
    Phil Friedman
    28/11/2016 #2 Phil Friedman
    Phillip > "I have to wonder how the keepers of the certifications became relevant. Who certified them?"

    Nobody did. Such organizations, like the classification societies in the marine industry, are private, for-profit companies or at most private non-profit corporations (not to be confused with charitable organizations). They started themselves up. Bartered with some companies some bootstrapping in terms of credibility, and proceded to market themselves. Sort of like a prototype for establishing oneself as an expert or guru or leader on social media. Cheers!
    Deb ๐Ÿ Helfrich
    28/11/2016 #1 Deb ๐Ÿ Helfrich
    In all honesty, you might just be better off bringing that BCC program into existence. It happened in my software, I had 10 years experience before the certifiers got around to seeing a niche to exploit. All of a sudden recruiters would be on these quests for the holy grail, people having been certified for 10 years. Huh? For the most part, being a good communicator I could point out the fallacy and get the veteran recruiters to see that I was someone willing to have a difficult conversation...which is basically the single greatest indicator of a successful consultant or project manager.

    If you can have difficult conversations all day long, with people who have no reason to do what you ask of them, and the project keeps moving along; you are a success - certificates be damned. Book knowledge never met a single deliverable.
  13. ProducerJacob Molz

    Jacob Molz

    15/11/2016
    How to Cut Response Times With Incident Management Software
    How to Cut Response Times With Incident Management Softwareโ€œIt takes too long for us to respond to incidents on the other side of the property,โ€ you mumble to yourself.Youโ€™re struggling with your operationโ€™s response times to incidents.But, you donโ€™t know how to resolve it.Youโ€™re open to asking for help โ€“...
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  14. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    https://www.bebee.com/producer/@jaredwiese/how-daily-questions-create-a-quality-life
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    How Daily Questions Create a Quality Life
    www.bebee.com This post shows you how the right questions can create a quality life. Benjamin Franklin answered two questions every day. Could it be that easy?...
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    Comments

    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    30/10/2016 #3 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Hello all,

    I felt my article needed to evolve a bit more, so I added the following:
    - more on on Benjamin Franklin's routines
    - a section on The Magic and Value of Questions (Goldsmith)
    - how to get the Goldsmith's 32 questions (see Want All 32 Questions?!)
    - why the 32 might help (although, like you, I'm thinking it is probably overkill ;)
    - WHY each of the questions is important (see Here are the morning questions and their reasoning) - especially the Gratitude one
    - an Example Template with brief prompts
    - a little more on motivation from the likes of Robbins and Oprah
    - A lot more on Making the Routine a Habit

    Enjoy! Now, GO make this a habit :)
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    26/10/2016 #2 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Thought I would share my original post, that pertains to business, as well as many aspects of life.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    24/10/2016 #1 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    CC: my fellow BAs, for something that ties to Agile...

    For more information on agile results, see http://gettingresults.com/agile-results-overview/.

    Also see the following quote from the FREE book sample!
    Getting Results the Agile Way is a simple time management system for achievers.
    http://sourcesofinsight.com/wp-content/uploads/2011/10/GettingStartedWithGettingResults.pdf
  15. ProducerJohn Russell

    John Russell

    22/10/2016
    Three trends Business Analysts must embrace
    Three trends Business Analysts must embraceIt is a truism that the rate of change in business, technology and life in general, is increasing. For business analysts, like every other profession, the main impact of that is that the skills and experiences that made us successful in the past,...
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    Comments

    John Russell
    22/10/2016 #2 John Russell
    #1 Thanks for taking the time to read my post and comment Graham. I also get a kick out of mentoring and guiding less experienced BAs, so I can imagine how satisfying it must be for you.
    Graham Smith
    22/10/2016 #1 Graham Smith
    Cracking read and so very true. I have been doing some work in the Caucuses of late where Business Analysis has yet to break ground and i am doing a lot of training on the subject of Business Process Management and Process Mining. Automation in Business processes here is far from the norm as unfortunately there are to many people and not enough jobs. However, it's still a worthwhile exercise to train the younger generation in the tools and techniques of today.
  16. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    What is a Senior BA Made Of?
    By Heather Mylan-Mains, CBAP, MBA

    What do I think a Senior BA is made of? My blog links my article recently published in BA Times. Let me know if you agree on what a senior BA is made of!

    This came from a great conversation from the IIBA LinkedIn group (https://www.linkedin.com/groups/92583/92583-6186880118347091973) - already 242 likes and 45 comments!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    What is a Senior BA Made of? | BAs Without Borders
    www.baswithoutborders.com
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  17. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    How to Add Business Value with Blueworks Mapping
    www.linkedin.com This post describes what I have learned about processย mapping and resulting business value using IBM's Blueworks Live. First I discuss the need to document processes. Then I summarize the benefits...
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  18. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    https://www.bebee.com/producer/@jaredwiese/how-to-get-business-analysis-requirements-right
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    How to Get Business Analysis Requirements Right
    www.bebee.com A great topic came up in the LinkedIn IIBA group, What's your trick to creating a complete requirements package . A great takeaway from that post...
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  19. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    https://www.bebee.com/producer/@jaredwiese/how-to-bee-the-best-business-analyst
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    How to Bee the Best Business Analyst
    www.bebee.com Let's look at some common definitions and resources that define a Business Analyst (BA). Then we'll cover roles, competencies and diversity...
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  20. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    beBee, please remove/delete this hive, per
    https://www.bebee.com/producer/@jaredwiese/hive-name-cleanup

    https://www.bebee.com/group/business-analysis already exists with proper spelling.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Hive Name Cleanup
    www.bebee.com Hi @Javier beBee , @Juan Imaz , @Federico รlvarez San Martรญn : Oops! I was sharing some honey and put in the full name of a hive - including the...
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    Comments

    Virginia Silveira
    07/10/2016 #5 Anonymous
    @Jared Wiese, ๐Ÿ adding VALUE & RESULTS We have sent you an email. Please, check it out.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    06/10/2016 #3 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #1 Hola, @Adriana Bevacqua Garcia. Any update?
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    26/09/2016 #2 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    beBee, please merge this hive, per
    https://www.bebee.com/producer/@jaredwiese/hive-name-cleanup

    https://www.bebee.com/group/business-analysis already exists with proper spelling.
  21. Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Roxanne Miller launched an online course. It's FREE for a LIMITED TIME! Enjoy!

    Two courses will launch directly from the http://requirementsquest.com website very soon.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Requirements Fundamentals: Process Stages, Levels, Types
    www.udemy.com Learn industry terminology and explore core tasks and activities for developing GOOD requirements. Business Analysis. - Free...
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  22. ProducerJared Wiese, ๐Ÿ adding VALUE & RESULTS
    How to Be the Best Business Analyst
    How to Be the Best Business AnalystLet'sย look at some common definitions and resourcesย that define a Business Analyst (BA). Then we'll cover roles, competencies and diversity that exists in the realย world. Finally I'll put it all together to try toย describe what makes theย best...
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    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    12/03/2017 #13 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Here's the other one :
    https://www.bebee.com/producer/@jaredwiese/how-to-get-business-analysis-requirements-right-65502
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    12/03/2017 #12 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #3 Hi @Deb ๐Ÿ Helfrich,
    I redid my other post on How to Get Business Analysis Requirements Right. I tie it to this post, so was re-reading the comments.

    You sure showed you know your stuff! Love your point on "being willing to show up and dive into a project from ground zero without preconceived notions"... And not getting hung up on being certified or a" specialist".

    I've never been either and done alright ;)
    Randy Keho
    28/10/2016 #11 Randy Keho
    Excellent presentation and summary @Jared Wiese, ๐Ÿ adding VALUE & RESULTS. I have a much greater understanding of your world than I did before, which, for me, was floating aimlessly around galaxy. I'm not familiar with the terminology, but you made it very understandable. Thanks.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    28/10/2016 #10 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    I received some great feedback to this article, asking for a more personal perspective and inner-workings of a project or two.
    I updated the article. Take a look!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    20/09/2016 #9 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Any Business Analysts out there, buzzing in a hive?!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    12/09/2016 #8 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    Say, what hives are all the BAs in?! If I missed it, please share! Thank you.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    07/09/2016 #7 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #2 Glad you liked it, @mohammad-azam-khan-khyber-pakhtunkhwa-province.
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    07/09/2016 #6 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #2 Glad you liked it, Mohammad!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    07/09/2016 #5 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #3 Great perspectives, @Deb ๐Ÿ Helfrich. Indeed those soft skills are important. Thanks for the comment!
    Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    07/09/2016 #4 Jared Wiese, ๐Ÿ adding VALUE & RESULTS
    #1 Thank you, @Renรฉe ๐Ÿ Cormier! And also thanks for sharing :)
    Deb ๐Ÿ Helfrich
    07/09/2016 #3 Deb ๐Ÿ Helfrich
    Interesting post on the backbone of the skills and characteristics of Business Analysts, @Jared Wiese, ๐Ÿ adding VALUE & RESULTS. I agree that there really is a mindset that should be present of being willing to show up and dive into a project from ground zero without preconceived notions apart from the deliverables that one has been entrusted to execute for the project.

    Having spent 18 years doing this work, I also question the 'specialist' roles. Which goes along with my questioning of how useful memorization is - i.e. passing a certification test - when it comes to the complex thinking required to execute most projects in a business. Hiring based on certifications really downplays the human communications part of being a business analyst - and it is huge. Apart from being able to learn on the fly, the bulk of the role is about being able to be the person bouncing back and forth between all sorts of business experts, technical resources, and management sponsors cross-pollinating information, questions, deadlines, issues, show-stoppers, and constant progress updates.

    I always get a chuckle when I trot out my interview metaphor. I am like self-leveling cement on a project, I smooth out all the gaps on the floor of the project to make sure the foundation is solid and level in order to build the completion of the deliverable on time, budget, and with as many features as feasible.
    Mohammad Azam Khan
    07/09/2016 #2 Mohammad Azam Khan
    #1 Thank-you for sharing @Renรฉe ๐Ÿ Cormier.
    Renรฉe  ๐Ÿ Cormier
    07/09/2016 #1 Renรฉe ๐Ÿ Cormier
    It's good to have this kind of clarification. Welcome to beBee, @Jared Wiese, ๐Ÿ adding VALUE & RESULTS!
  23. ProducerGeorge Mount

    George Mount

    04/07/2016
    Data Illiterates and the Glenn Gould of Excel
    Data Illiterates and the Glenn Gould of ExcelI just finished reading Data Fluency: Empowering Your Organization with Effective Data Communication by Zach and Chris Gemignani.Of all people, this book got me thinking of Glenn Gould. Yes, the eccentric Canadian pianist.You see, Glenn had a...
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  24. kwesi selassie

    kwesi selassie

    04/07/2016
    kwesi selassie
    Pennies From Heaven: How to Select the Right Angel Investors - AlleyWatch
    www.alleywatch.com When youโ€™re building a business, capital and customers are the lifeblood of your enterprise. Because capital is typically needed to generate consumer interest for many (letโ€™s be real: most) businesses, itโ€™s tempting to accept every investment offer...
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  25. kwesi selassie

    kwesi selassie

    01/07/2016
    Ensuring your Security and Compliance in SQL Server 06 28 2016
    Ensuring your Security and Compliance in SQL Server 06 28 2016
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