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ClickSoftware

~ 100 buzzes
Field Service Management Software for the Future. Optimize service delivery. Delight your customers. Transform your business.
Buzzes
  1. George Touryliov
    Here are four ways technology can help transform your capital equipment operation and improve productivity and revenue:
    George Touryliov
    Four Tips: Increasing Productivity For The Next Generation Capital Equipment Technician
    www.impomag.com
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  2. George Touryliov
    With guidance from the CMO, the COO can ensure that field techs have the tools to deliver optimal service to customers. It might be the partnership your organization needs to improve customer satisfaction and service...
    George Touryliov
    ClickReads: The CMO and COO Should Work Together - ClickSoftware
    www.clicksoftware.com For field service organizations to thrive in the digital era, the CMO and COO must work together to improve customer...
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  3. George Touryliov
    This fall GreenRoad and FieldBit partnered with ClickSoftware, a leader in field service management, to offer new features with their cloud-based Service Edge platform. Partnering with GreenRoad will enable ClickSoftware to help customers prioritize fleet safety, at the individual vehicle level, by tracking over 150 safety, geographic and behavioral factors with analysis and reporting happening in real time.
    George Touryliov
    ClickSoftware Partners to Deliver Augmented Reality and Fleet Management Solutions - Greenroad
    lnkd.in Drives advancement of fleet performance management solutions with GreenRoad, and offers enhanced augmented reality service solutions with Fieldbit Burlington, MA...
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  4. George Touryliov
    Companies focused on delivering excellent customer experience can't overlook one critical factor in that equation: happy employees. Here are few ways field service organizations can keep field technicians happy -
    George Touryliov
    How are Customer Experience and Employee Satisfaction Connected?
    www.clicksoftware.com Companies focused on delivering excellent customer experience can't overlook one critical factor in that equation: happy...
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  5. George Touryliov
    In the following article we discuss five service scheduling and dispatch hacks that will keep your service crews humming, and your bottom line soaring.
    George Touryliov
    Service Scheduling – Field Service Dispatch | Field Service Matters Blog
    www.fieldservicematters.com Get 5 field service dispatch hacks for a more efficient field force from the Field Service Matters...
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  6. George Touryliov
    Is the customer really always right? Read on to find right answer..
    George Touryliov
    Is the customer always right? | Field Service Management
    www.clicksoftware.com When it comes to making your customers happy, field service professionals should always strive to make them feel like they're...
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  7. George Touryliov
    Your customers' tastes have changed. Has your menu?
    George Touryliov
    Fast Food or Fine Dining? Serve a Better Field Service Experience
    www.fieldservicematters.com Your competitors no longer set the standard for customer experience—the best service-centric businesses do. Take your field service from "eh" to...
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  8. George Touryliov
    Below we will discuss the current state of 3D printing. And we will uncover three opportunities it will offer field service professionals down the line.
    George Touryliov
    3D Printing in Field Service – Field Service Trends | Field Service Matters Blog
    www.fieldservicematters.com Is 3D printing a passing fad, or will it change field service forever? Find out in this post from the field service matters...
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  9. George Touryliov
    To truly satisfy the customer, businesses need to find a balance between demands for digital and human customer service. Let’s learn from three companies who found a way to give customers the best of both worlds.
    George Touryliov
    Including the Human Touch in Customer Service Technology | ClickReads
    www.clicksoftware.com Businesses that take customer service seriously need to balance the efficiency and ease of emerging technologies with providing a human...
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  10. George Touryliov
    ClickSoftware recognized as a leader by key industry analysts for completeness of vision and ability to execute.
    George Touryliov
    ClickSoftware Named a Leader in Gartner Magic Quadrant for Field Service Management for the 5th Time
    www.prnewswire.com BURLINGTON, Mass., Nov. 9, 2016 /PRNewswire/ -- ClickSoftware, the leading provider of field service...
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  11. George Touryliov
    Field service and the Internet of Things: A match made in customer service heaven. Learn how the IoT is changing our industry.
    George Touryliov
    How the Internet of Things will Impact Field Service Management
    www.fieldservicematters.com With billions of smart devices in homes, cars, and offices, the Internet of Things is part of consumers' lifestyles. What does it mean for field...
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  12. George Touryliov
    The rapid growth in the field service management space will challenge service-centric organizations to meet shifting customer expectations and fully leverage the emerging technologies and solutions available.
    George Touryliov
    Emerging Technologies will Reshape Field Service Management Market
    www.fieldservicematters.com Aside from identifying leaders in the field service management market, the new report from Gartner also explores emerging technologies' impact on...
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  13. George Touryliov
    Gartner Recognizes ClickSoftware as a Leader in Field Service Management for the Fifth Time in a Row...
    George Touryliov
    A Leader in Gartner Magic Quadrant for Field Service Management 2016 | ClickSoftware
    www.clicksoftware.com ClickSoftware was named a leader for the fifth time in a row in the Gartner Magic Quadrant for Field Service Management. Get the 2016 report for...
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  14. George Touryliov
    One of the key IT challenges today is effective management of an increasingly mobile workforce. MaaS solutions enables IT to rethink its role, both in terms of what it is delivering to information consumers, and how it is doing so...
    George Touryliov
    Why CIO’s should look at “Mobility as a Service”
    www.itproportal.com IT is turning to Mobility as a Service (MaaS) solutions – much like the IT world SaaS in the previous...
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  15. George Touryliov
    HUGE Potential of VR & AR Applications.
    Predicted market size of VR/AR software for different use cases in 2025
    George Touryliov
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  16. George Touryliov
    Which technology is the next big thing? And more importantly, which technology will improve how we provide service? After all, we build technology to make our lives, and our customers’ lives, easier. Let’s take a look at what each has to offer.
    George Touryliov
    ClickReads: AR vs VR: What's the Next Innovator? - ClickSoftware
    www.clicksoftware.com Share on FacebookShare on TwitterShare on Google+Share on Linkedin Editor’s Note: ClickReads is our weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the newest installment, or...
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  17. George Touryliov
    Have you ever watched the 1960s cartoon The Jetsons? The Jetson family lived in a futuristic city with robots, holograms, and flying cars. They communicated through video chat and used artificial intelligence before it existed. Prepare yourself for a whole new futuristic world set to transform service. Here are just some of the things you can expect to see in a few years:
    George Touryliov
    ClickReads: This is What Your Future Looks Like - ClickSoftware
    www.clicksoftware.com Share on FacebookShare on TwitterShare on Google+Share on Linkedin Editor’s Note: ClickReads is our weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the newest installment, or...
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    Comments

  18. George Touryliov
    2017 is shaping up to be a big year in field service management. Here are 17 stats and trends to fuel an unbeatable 2017 field service strategy.
    George Touryliov
    Field Service Stats 2017 – Field Service Trends | Field Service Matters Blog
    www.fieldservicematters.com Get 17 key stats and trends to fuel your 2017 Field Service strategy in this post from the Field Service Matters...
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  19. George Touryliov
    Called the Agility Fund, the new vehicle will target sub $50 million investments. FP IV’s portfolio includes Capsilon, ClickSoftware, GoodRx, and the pending acquisition of Dell Software Group.
    George Touryliov
    Francisco Partners Closes $600M Fund
    www.finsmes.com Francisco Partners, a San Francisco-based tech private equity investment firm, closed a $600m fund targeting smaller technology...
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  20. George Touryliov
    Microsoft Office Jobs just made field worker scheduling easier in our new StreetSmart Product Release. We’ve also added new reports for invoicing and industry-leading Forms capabilities for improved insights into mobile workforce jobs. Contact us at - smartsupport@clicksoftware.com for more information! George Touryliov
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  21. George Touryliov
    To help you assess your software needs with a clear head, we busted the top field service software myths for you.
    George Touryliov
    Field Service Management Software Myths | Field Service Matters Blog
    www.fieldservicematters.com Evaluating field service management software options can be intimidating. In this post, we bust several field service software...
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  22. George Touryliov
    Here are our top four field operations lessons from the Marines, and some tips to make them a reality. To get more insights on field operations from the Field Service Matters team, click here -
    George Touryliov
    Field Service Operations – Lessons from the Marines | Field Service Matters Blog
    www.fieldservicematters.com In this post, you’ll learn lessons in field service operations efficiency straight from the US Marine Corps. Now get down and give me...
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    Comments

  23. George Touryliov
    Last week, ClickSoftware hosted its second annual user conference, ClickConnect 2016. For those unable to attend, or those considering joining us next year, take a look at some of the top takeaways from the conference -
    George Touryliov
    ClickConnect 2016 Takeaways | ClickSoftware Blog
    www.clicksoftware.com ClickSoftware's annual conference brought field service leaders from across many countries and industries to San Diego to explore the future of...
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  24. George Touryliov
    Artificial intelligence is here. And everyday it grows smarter, and even more human-like. With all that AI can do today, it's natural to wonder: Is AI going to take my job?
    George Touryliov
    ClickReads: AI in the Workplace Should Be Embraced, Not Feared - ClickSoftware
    www.clicksoftware.com Share on FacebookShare on TwitterShare on Google+Share on Linkedin Editor’s Note: ClickReads is our new weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the newest installment, or...
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  25. George Touryliov
    Explore mobility and security in the enterprise and how the future success of an organization will depend on its ability to secure its own data as well as its customers.
    George Touryliov
    Managing Enterprise Mobility and Security | Field Service Matters
    www.fieldservicematters.com Mobility and BYOD is an assumption more than an exception in today's workforce. Enterprises now have to balance this growing trend with security...
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