- Producer12/06/2017Self-Promotion On Social Media...There Will Always Be Some Folks Who Just Don't Get It.Last week I posted an article here that basically announced a new parthnership that my friend Charlene Norman and I have developed.It included a little about how we got together and decided that there was a business there, how we has a lot of local...
Comments13/06/2017 #39 Javier 🐝 beBeeCopying to @Jerry Fletcher. Once again :-)
To those who have a problem with Jim's post:
1. it was your choice to read it.
2. It is on beBee and there are a host of posts by Jim that would let you get to know him outside the business he is announcing.
3. This is the one social media site that is both business and personal so you can get to know the whole person.
Reasons to be on beBee
Any reason is valid for anyone :-)13/06/2017 #38 Jerry FletcherTo those who have a problem with Jim's post: 1. it was your choice to read it. 2. It is on beBee and there are a host of posts by Jim that would let you get to know him outside the business he is announcing. 3. This is the one social media site that is both business and personal so you can get to know the whole person.13/06/2017 #36 Praveen Raj Gullepalli#35 Nothing to be overtly apprehensive dear Paul. I have had a few connections PMng me about stuff that really sounded shady. I did not even bother to respond. A lot to explore on this platform if you have time...and some cool connections to make globally. Bee Cool ;)13/06/2017 #33 Anonymous#32 Yes, I know Phil. Thanks.
According to urbandictionary.com, top definition for "fractalicious" is "Something that is infinitely tasty." I am not sure that fractals are always tasty, maybe only burgers, but they are self-similar and infinitely complex. Complexity can be exhausting, but it is the true nature of things. The fear of complexity - the complexity of fear.
A must read for all that tend to be "fractalicious":
"Don’t be afraid, embrace complexity!" by Hamid Bouchikhi on knowledge.essec.edu
"It becomes clear that leading with complexity is not an intellectual option but a pragmatic and ethical imperative. It is an ethical imperative because decisions taken by leaders affect the lives of other human beings, even entire communities. Taking complexity into account is a pragmatic imperative since it improves the effectiveness of decisions. For these reason, I hope that complexity will find its place in the education of political and business leaders." by Hamid Bouchikhi from "Don’t be afraid, embrace complexity!" (see the hyperlink above)13/06/2017 #30 Rob Bacal#28 I'm not crying for him either. However, I believe that the modes of criticism used by some people, usually involving some method of name calling are not "inviting".
heck of a model. I liked it better when people listened to each others' positions and could disagree without being disagreeable.
It wasn't long ago that ambassadors would welcome newcomers rather than beat them over the head because they didn't agree with a position.
It doesn't do credit to bebee to treat people that way, new or otherwise. Or to talk about people vaguely and where they are not likely to see the behind the back talk.
but it is what it is.13/06/2017 #28 Phil Friedman#27 Milos, you are correct. @Peter Altschuler is among the better writers I've run across on social media -- better, in my view, than his almost-namesake James Altucher of LinkedIn "Influencer" notoriety, who has more than 3/4 million follower. And I for one welcome Peter's contributions here.
However, Peter appears to be a big boy who can take care of himself verbally and is certainly not a shrinking violet when it comes to dishing out biting criticism. So, with all due respect, let's not cry tears for him -- especially not when those tears are actually camouflage for an entirely different agenda. IMO.13/06/2017 #27 Anonymous#26 @Rob Bacal, I agree with you Peter Altschuler is a very good writer and i read him with much pleasure. I am not connected with him here on beBee. And yes, I always learn a lot from those with whom I disagree, including you sometimes :) As I used to say, I think that criticism is useful for everyone, but social media criticism modeling, that will have fruitful effects (stretch and grow), is the special kind of art.
I know nothing, as usual, but I am hard learner.13/06/2017 #26 Rob Bacal#22 @Milos Djukic I feel bad for @Peter Altschuler, a relative newcomer to Bebee who was not only skewered as a result of a well thought out and stated position about self-promotion, but obliquely skewered in several other spin off posts.
It also doesn't bode well for BeBee when successful people come here, post, get misinterpreted, and then get gang tackled via personal attacks (directly or indirectly). It isn't very inviting, and if it continues it limits the people who will STAY on BeBee who don't HAVE to be here.
Some who disagreed with Peter did so in offensive ways (as usual).
Sometimes I wonder if there's a real suspicion of successful influencers with large followings elsewhere who come here. And a profound deafness to others' points of view. Ya know. We could learn from those with whom we disagree.
But what do I know.13/06/2017 #25 AnonymousFor example, I do not understand someone's tendency to piss someone off sometimes with written words. Nevertheless, this practice does not represent a reason for a decline of respect related to someone's activities in social media and particularly his writing. I highly appreciate someone's authenticity, even in the case when I completely disagree with his attitudes.13/06/2017 #24 Anonymous@Jim Murray, Separate opinion on social media do not represent the humiliation of someone's ideas, since social media is a key outlet for people to vent personal opinions and also very often disagreements. Thus, the principle remain the same: unquestionably the good intentions, despite the critical observations, remarks and recommendations.12/06/2017 #21 Javier 🐝 beBee#20 @Paul "Pablo" Croubalian I fully agree.
One of the many great things about beBee is that each of us is in control of their feed. We choose what we see. We choose who to see. We will also enjoy the "block" feature soon :)
I am expecting to end this year reaching exponential growth. Buzz on ! 🐝🐝🐝🐝12/06/2017 #20 Paul "Pablo" Croubalian#18 Absolutely, Javi. But, one of the many great things about beBee is that each of us is in control of their feed. We choose what we see. We choose who to see.
We also choose who and what NOT to see.
I get very angry over people who appoint themselves the Guardians of Propriety. What's the point?
- Producer17/05/2017When Should You Bring Out a B2B Press Release?B2B marketing is described as the marketing of products to other businesses or organizations for use in the production of goods, or resale to other customers. Most of them believe that in the world dominated by technology, the press release...
- ProducerFOR AGENCIES & BRANDS - Sponsorship Managed ServicesWhat Services Does IZEA Offer to Marketers? IZEA provides content and influencer marketing services for agencies and brands that prefer a fully managed solution . Managed Services:IZEA will manage your Sponsorship and/or Content Campaign from...
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- Producer12/04/2017A Bunch of Stuff I Know About Small Business CommunicationsBackground: This is the content of a presentation I am making tonight for one of my favourite networking groups in St Catharines. I like this group a lot because A) it's growing, B) it's full of interesting people and C) I can ride my bike to the...
- 06/04/2017Our Soft Skills training is basically non-technical, but it is very helpful in helping the job seekers to function competently in a specific work environment.Soft Skills Training | Improve Communication Skillswww.adroitnaukri.com Having problem in getting job because of communication skills? Don’t worry our experts assist you & gives best soft skills training to improve your...
- 24/03/20176 Ways to Use Videos for Event Marketing by Anne Thornley-Brown @executiveoasis
Videos are powerful tools with far more impact than the printed word or images. It has become easier to produce high quality videos even on a shoestring budget. Yet, videos continue to be under-utilized by event industry professionals.
How can event planners can use videos more effectively for event marketing?
Can you think of any examples of the effective use of event marketing videos?6 Ways to Use Videos for Event Marketing - EventMobiwww.eventmobi.com Videos are powerful tools with far more impact than the printed word or images. It has become easier to produce high quality videos even on a shoestring budget. Yet, videos continue to be under-utilized by event industry professionals. To … Read...
- Producer22/03/2017What corporate and personal branding lessons can we learn from Usain Bolt?"To run rapidly you have to be happy." gabriel seisdedos (Flickr) Usain St Leo Bolt, known as Usain Bolt, has done an incredible job of building his brand. He has not only appeared in athletic magazines like Sports Illustrated...
Comments23/03/2017 #12 Anne 🐝 Thornley-Brown, MBASound like a plan. Cricket is popular in Jamaica too because of the same British roots to which you refer. I didn't grow up there though so I don't get cricket. One of my cousins was the head of the cricket association before he passed away too years ago and his son played on one of the teams. I don't know much more about it.
As for the running, I leave the marathons to my sister. I love horse riding, though my doctor says it is the horse getting the exercise, not me, I do not agree.23/03/2017 #11 Chris 🐝 Guest Cert.Prof.Acc.SA@Anne 🐝 Thornley-Brown, MBA you made me smile. My 15 year old is a budding triathlete and dedicates himself to 6 training events a week. After transporting him to his various events at unearthly hours I gave in and got back into a fitness regime myself over the past 3 years - if you can't beat em join em etc. Now in my early 50s I'm back running and doing team triathlons feeling 40 again.Of course us South Africans are raised on rugby and cricket from our British roots...I grew up on these but was very average at both..maybe the genes skip a generation here and there! (PS My generation of 70s SA teens were/are huge Bob Marley and Peter Tosh fans...we swapped the LPs at school)
So you have given this very ocassional blogger some material to consider for future buzzes:
1.Do our kids keep us young?
2.Is there a connection between personal branding and team branding (sports/ corporate) and how do the 2 interrelate? I want to research the success of the All Black rugby team for this one since they have tge highest win rate of any team in any sport over their full history23/03/2017 #10 Anne 🐝 Thornley-Brown, MBA@Chris 🐝 Guest Cert.Prof.Acc.SA Re: natural ability I am Jamaican but I think got shortchanged in the genetics department. Yes, I used to consistently run races at Sunday School picnics but I was never good at gym and lost interest in sports early on. Meeting cousins who were raised in Jamaica, they all are active in sports. I have a couple who were on soccer and cricket teams and one, who grew up in the USA, had a pro baseball career. Going back in our history, my great-great uncle used to consistently win cycling races and he eventually opened a bicycle shop.
Now my son has athletic ability in abundance. Unfortunately, his short-sighted mother pulled him out of all sports and track and field for a semester in grade 6 as his marks weren't as high as I wanted them to be.When I put him back, he had lost interest in track and field but he is still hockey and soccer mad. His 1st cousin did well in tennis.
All of this was pre-Usain Bolt when sports were primarily viewed as something to do for recreation. I never saw the earning possibilities. I won't make the same mistake with the grandchildren when they come into being. I would still like to get that Lamborghini before I say sayonara and cross over to the other side.23/03/2017 #8 Gert Scholtz@Anne 🐝 Thornley-Brown, MBA I enjoyed this very well illustrated and written post on what makes Bolt such a unique brand! What might not be so widely known is how he struggled with injury in his early years and his extreme perseverance at overcoming it. Other outstanding sport brands? To me it would be Roger Federer for showing qualities similar to Bolt. Great read - thank you Anne.23/03/2017 #6 Anne 🐝 Thornley-Brown, MBA@Chris 🐝 Guest Cert.Prof.Acc.SA Yes and in the Rio Olympics Jamaicans competed under other flags as well. http://www.jamaicaobserver.com/olympics/news/Jamaica-spreading-its-Men-s-100m-talent-across-the-globe_70549
Japanese sprinter, Asuka Antonio ‘Aska’ Cambridge, is half Jamaican. Tha team added a sense of play when they came out as well.
It is interesting that Lascelles Brown, formerly of the Jamaican Bobsled team, became a member of the Canadian Bobsled Team after moving to Canada and competed in the Winter Olympics.
Oh @Irene 🐝 Rodriguez Escolar I found a video with the move. I will add it.23/03/2017 #5 Anne 🐝 Thornley-Brown, MBA@Irene 🐝 Rodriguez Escolar The gesture originated with a Jamaican dance move "to the world". It has become his trademark because after he won Olympic gold he would dance and strike that pose. You can see another Jamaican sprinter doing the moves with him step by step after one of their wins. If I can find footage of the first time he did it, I will add it to the post. I do remember they had fun with fans in the stands copying the move. He added a sense of fun and play to the sport.23/03/2017 #4 Chris 🐝 Guest Cert.Prof.Acc.SA#2 In general what a track record (excuse the pun) tiny Jamaica has in the sprint events (read similar for Bahamas, Grenada etc. to various extents). Not to mention the all - conquering W.Indies cricket squads of the 80's and early 90's. Those giant fast bowlers (Courtney Walsh, Curtly Ambrose to name just two) were ground breaking in terms of the pace and movement they extracted through the air and off the pitch.
The dominance of the all conquering Kiwi rugby team (NZ has a population of only around 4.5 million) comes to mind as well - small nations punching way above their weight in the sporting arena.
I think a lot of it is down natural ability/ talent/genetics allied to a lot of good old fashioned hard work and discipline.23/03/2017 #3 Irene 🐝 Rodriguez EscolarI did not know that the gesture they repeat so much in school was his, now I'm going to do it too.
I love good causes, I love this man (when I was a girl I ran fast).
Thank you very much for the article, it has very funny moments. I wish you many successes.
And you too.23/03/2017 #2 Anne 🐝 Thornley-Brown, MBAExcellent comparison. As a Jamaican, I am, of course, aware of Shelley's track record. Ditto Veronica Campbell-Brown. They have had incredible accomplishments in the Olympics but I wonder how well they are known outside of Jamaica. Maybe others will weigh in.To become an international icon is challenging even for those who have pots of money. What Usain Bolt has accomplished is groundbreaking. He has big shoes to fill both on and off the track.23/03/2017 #1 Chris 🐝 Guest Cert.Prof.Acc.SAGreat post @Anne 🐝 Thornley-Brown, MBA!
Quiet simply Usain is a unique once- in -a- generation athlete and an effervescent marketer's dream who (like Muhammad Ali) has transcended the boundaries of his sport to become a global icon. In analyzing his success you have hit the nail squarely on the head - AUTHENTICITY! Usain has remained true to his roots, and has never forgotten where he comes from - still coached by Glen Mills from his youth, giving back to his poor community etc. Usain does not pretend to be something he is not and that is why everyone loves him and identifies with him.... this man is a role model for all - he is the real deal !
In searching for comparisons I can only relate the charisma he has and the reverence in which he is held to two other larger - than -life individuals: 1) Muhammad Ali and former SA President Nelson Mandela. Both of the above also had that common touch and were at ease with the "great and the good" and the poor and oppressed alike - witness Mandela's pulling on the SA rugby jersey when he handed the '95 rugby world cup to the victorious SA team (as depicted in "Invictus")
Now let's contrast Usian to his countrywoman Shelley Anne Fraser - Pryce - also a triple Olympic gold medalist and also from a very similar deprived background in Jamaican. Shelley's achievements on the track are also legendary (1st triple woman gold medalist in the 100M) and she seems to be a wonderful person and fantastic role model but her public profile is so low that most people (hardcore athletic fans aside) would ask Shelley who? Her public persona is close to zero as it's possible for a superstar to be.
Has Shelley just not had the right advice on marketing her brand? Does she deliberately choose to be low profile ? Interesting questions indeed
- 14/03/2017What is the best way to make Powerpoint look like Prezi? I would love to be able to transform all of my existing presentations to this format.Powerpoint beats Prezi We made a Prezi presentation in PowerPoint, works great. Want a professional presentation?...
- Producer01/02/20175 Keys to Select the Perfect Influencer for Your BrandEvery day brands come up with new ideas to improve communication with their potential clients, to boost their branding and better their company’s position in the market.Influencer marketing is one of the strategies that’s grown the most in the past...
Comments02/02/2017 #4 Preston 🐝 Vander Ven#3 I agree with that statement so much. This is so true when marketing online. When marketing online, The brand is not so much the name or the product, it is your name and face. This is why we must never participate in arguments and criticize others online. Everything we have worked for years could come crashing down in the matter of seconds because of a tweet we sent or a comment we rudely made. It is better to be silent and help others out.
I have observed from the sidelines numerous names careers, business, and brands ruined because of the person posting their opinion to the entire world. If I have an issue with a friend, it is not for the world to know. Yet, for my friend and I to settle. I speak to him or her alone. If I win them over, we both have won. If they will not listen, then I should bring a witness along to help me. If they still will not listen, then bring it before a needed group or church. Society wants to do this in the opposite order.
- Producer15/08/2016Reputation Management: Five things a certain bird never told youIt’s true. Everyone makes mistakes. Big Bird sang a whole song about it. In business, however, mistakes can cost you the reputation of your entire brand. A DUI charge, embezzlement charges, sexual harassment charges; any criminal allegation that...
Comments27/01/2017 #5 David B. GrinbergVery sound advice, Renee. Regrets for missing this post earlier. I've shared on three communications hives. It appears to me that too many companies, CEOs, politicians, etc., still forget the age-old Watergate axiom: the cover up is worse than the crime. Nothing is worse for PR, brand image or reputation management than having a slow drip-drip-drip of bad news coming out like "Chinese water torture" over the course of days, weeks or months. Rather, "hang a lantern on it." Be transparent and get all the bad info out all at once to limit the damage and contain the crisis. It's just baffling how often this advice goes unheeded. Thanks again for a buzz-worthy read.
- 26/01/2017What are YOUR predictions for journalism in 2017?
Also check out my related buzz, "3 Keys to Master Media Relations in Digital Age" https://www.bebee.com/producer/@dbgrinberg/3-keys-to-master-media-relations-in-digital-age5 journalism predictions for 2017 from Nieman’s Lab | Articles | Homewww.prdaily.com Key figures in the field are breaking out the runes, Tarot cards, tea leaves and a dartboard or three to forecast the emerging landscape in the incipient...
Comments27/01/2017 #1 David B. GrinbergOkay, here's my prediction: as the cacophony of tier-2 online journalism and fake news continue to proliferate, the titans of traditional/old/legacy media will become even more influential per long-form journalism (rather than superficial sources like BuzzFeed and outlets which only editorialize news instead of reporting it objectively -- like Breitbart).
While the print circulation and revenue of national newspapers -- New York Times, Washington Post, Wall Street Journal -- continue to spiral downward, digital subscriptions and ad revenue are trending upward. For example, the NYT now has more digital subscribers than print. Also, most news consumers will continue to rely on TV news as their primary source, as evidenced by numerous surveys and studies.
- Producer17/01/2017Communicate better - it's all about the horizonCommunication, communication, communication - it's a mantra that most leaders know. It suggests that in all areas of leadership, communication should be present. Many leaders who follow the 'communication X 3' mantra, believe that simply repeating...
- Producer09/01/2017A sense of organization.Image credit: Robin Bramman International Introduction: We are constantly cutting off our noses to spite our faces! Whether we like it or not, we are sensory beings. If you associate this with...
Comments10/01/2017 #11 Devesh 🐝 BhattFunctional, precise, understandable to those who suppress everything for rationality, I.e. curing the worst affected.
The only extension to this is for authority to yield for the organisation, but if it doesn't , the employee should not feel suppressed to yield for the self.
Someone must figure it and/or feel it and start applying.
This is wonderful, I was a bit slow to comprehend it :)09/01/2017 #9 Deb🐝 Lange, Brand Ambassador @beBee@Sara Jacobovici brilliant! you have done such a good job of connecting business and our senses and our humanity! I love it! as you know I am very passionate about this! wouldn't it be great to find corporate sponsors who would like to host a conference on this topic! I am so excited Sara. I know there are many things I am passionate about - but this really is an area that I love and I sense is so significant in this era of transitioning from our beliefs that the rational is everything to sensing there is much more to being human and creating our world than the rational and logic, which is only one way of perceiving the world. thanks so much for sharing your passion for this area as well - as our passions ignite one another! :)09/01/2017 #7 Kevin PashukToo often, humanity (and being human) has been disassociated from our organizations... Thank you Sara for the reminder that ultimately organizations are made up of people. In Christian scriptures, the church is defined as a body... made up of many parts, with different purposes, some hidden and others out in front, but ultimately each piece brings their value to the complete 'whole', working for a purpose larger than any one of the parts can independently accomplish. I think that metaphor has been extended well in your post.09/01/2017 #5 Sara Jacobovici#3 Wow! What a kind and generous comment @🐝 Fatima G. Williams. Your response and support is very encouraging. I must admit I have been advised to write an ebook and am making my way out of my comfort zone to do just that. I look forward to keeping you updated. Thanks for sharing the link. It offers a very valuable perspective.09/01/2017 #3 🐝 Fatima G. Williams@Sara Jacobovici Can you please tell the whole world what you share with beBee. You should be doing some TED talks on this topic, Is there an e-book ?
This is class from the beginning to the end. One cannot break it down more clearly than what you have . "Through seven figures come sensations for a man - Through these come knowledge or lack of it." This is the best corporate quote of 2017and the way you explain it with quotes is like a mind click to remember.
We often only hear and forget to listen. We do it with the people around us, Managers to their team members, Teacher's to the students , husbands to the wives and vice versa. Don't hear BUT LISTEN and absorb and gain the sense of balance that is needed.
If organisations were to have CEO's like yourself, then employees attrition rate will go down and productivity will go through the roof ! Thank you for an excellent buzz Sara You will be an asset to any organisation.
All I can think of is the submarine video which I had shared once with my team .(Inno-Versity Presents: "Greatness" by David Marquet - https://youtu.be/OqmdLcyES_Q)09/01/2017 #2 Sara JacoboviciI couldn't be more grateful for your response @Ali 🐝 Anani, Brand Ambassador @beBee as it is your work that I mention that has focused on the senses and the relationship between nature, human nature and business and has clarified and integrated this relationship. Thank you for highlighting the ideas that stood out for you. Thank you for sharing and for your support.09/01/2017 #1 Ali 🐝 Anani, Brand Ambassador @beBeeThis buzz is sheer beauty @Sara Jacobovici. I enjoyed reading it immensely. You gave sesses a "business image" by providing great examples supported with great logic, quotes and facts. I believe this ranks among your top buzzes. I find the flow of the buzz so smooth that I blamed myself to pause and select few lines from the buzz that captured my attention. Here they are:
The irony is that our higher cognitive brain depends on information it receives through the sensory system.
If a leader of a company or a team receives information which has been deprived in any way of his visual sense, then the information he passes on will be incomplete
If the Corporate Body is not exposed to a variety of tastes; sweet, spicy, tart, bitter, salty and so on, then everything begins to taste the same. This bland experience prevents growth.
The Corporate Body needs to experience the rough and smooth, the sand and the water, the soft and prickly. What we walk on, sit on, the door we grab when entering the building, the handshakes, the pat on the back.
I haven't read a buzz as influential as this one relating senses to business. You did it beautifully. That I have a mention in your buzz is a source of pride for me. Sharing..
- Producer06/01/2017Sweeter than Honey (The Hive)Compassion is the wish that others be free of suffering.THE DALAI LAMA in AN OPEN HEARTOver this Christmas Holiday, I learned many things. 1: I am not the center of the Universe, but rather a single Bee in a Hive two planets away from the Sun. 2: My...
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Comments24/04/2017 #1 Sophie PerrinHi @Pradipna Lodh,
Great buzz, thank you for sharing!
I'm Sophie, one of the Content Managers of beBee and I'm writing to you because we are betting on quality content and we will not allow accounts with a logo as their profile picture.
Please, take a look at this: https://www.bebee.com/producer/@javierbebee/fake-social-media-accounts-on-bebee-important-announcement
If you use your account as a business profile, you need to create your own 'Hive' that will allow you to add your logo or corporate photo, upload your content and then share it in related hives with your contacts and social networks.
If you have any question, please feel free to contact us at firstname.lastname@example.org.
- 22/11/2016"it’s quite possible we are on the cusp of a Marketing Renaissance, thanks in part to technology, the force that has done so much to destabilize the industry in the first place"A Renaissance in Marketing?www.strategy-business.com Technology and advanced analytics are breathing new life into an industry that had grown...
- Producer17/11/2016Thursday's Thought: How Welcoming is YOUR Organization?Have you ever attended a business meeting or networking event where you knew very few people . . . maybe no one?How did you feel when you were walking in? Confident? Curious? Cautious? Comfortable? Uncomfortable?All those are possible, of course,...
Comments19/11/2016 #3 Susan 🐝 Rooks#2 And I just read your post on bias; I shared it, but I am still trying to figure out what to say about it! And of course my post can have a wider aspect; I just wanted to start the conversation about that narrow slice. I have a couple more posts in the making, continuing the theme. Must say, though, I hadn't thought of bias in terms of welcoming. Now, of course, I'll be doing just that!19/11/2016 #2 Ken BoddieInteresting post, Susan, that has a much wider application than just visitors. Having recently attended a presentation to our senior staff from a specialist on 'diversity' who illustrated to us how we are unconsciously biased towards others outside the various 'in-groups' we tend to create (including your visitors). The initial road to recovery is often being aware of this bias.
Comments05/11/2016 #3 Mohammed SultanDear @Javier beBee.Although each one may have driven by different motives,I 'm certain that you have achieved unprecedented success in the world of social media because you were able to go beyond the logic of others , driven by your passion to be a self-led model.You are not only running your hives but also your bees in the framework of your high expectations.
- Producer27/10/2016Tips for Mastering the Art of Public Apology, or Any Apology for that MatterAs a follow up to my recent post, How to Speak Your Mind and Not Piss People Off, I thought I would move into the subject of what we public relations pros call “issues management” and the fine art of issuing public apologies. If you just want to...
Comments29/10/2016 #33 Ken BoddieMany handy tips here, Renée, for which I thank you. I have never been happy with repeated legal advice advocating never to admit wrongdoing. I suspect that many a situation can be defused by an appropriate apology rather than buttressed into a stagnant stand-off. I also like your suggestion to keep the client advised on proposed system remediation. Worth filing away as you say.28/10/2016 #28 Graham🐝 Edwards#21 I think one of the challenges to this, more than ever because of social media, is as it plays out in the world of public opinion to separate object from subjective... vile and narcissistic are subjective words and in my word only "objective" gets things done.
One persons apology is another persons "pandering"...
I sense the contrarian in me coming out... as we'll as a buzz. Again thanks for making me think.28/10/2016 #24 Aaron 🐝 SkogenI just ran across this @Renée 🐝 Cormier. Great advice! It's interesting that I see this now considering I don't believe in coincidences. About an hour ago I posted this: https://www.linkedin.com/pulse/im-sorry-open-apology-aaron-skogen A very public apology. I don't normally post links to another post, but given the content, I thought it may interest you. Again, this is a wonderful reminder Renee, thanks!28/10/2016 #23 David B. GrinbergSuper awesome advice @Renée 🐝 Cormier! You provide valuable lessons is crisis communications. To reiterate some points:
1) Remember that saying from Watergate: "The cover up is always worse than the crime."
2) Thus, don't wait to apologize for a major gaffe. Do so publicly, quickly and all at once. Shine a spotlight on it.
3) Swallow your pride and eat your "humble pie" ASAP. Avoid the drip-drip-drip effect of negative media coverage over multiple news cycles.
4) By apologizing, you will usually gain empathy and forgiveness. Meanwhile, covering up the problem will only cause it to grow larger -- like a snowball rolling down a mountain and getting bigger and it picks up speed.28/10/2016 #21 Renée 🐝 Cormier#18 Thank you, Graham, for the thoughtful response. I think intention plays a major role in determining the gravity of any action. The other component, of course, is the consequences of the action. It is the difference between a serious transgression and an honest mistake. Honest mistakes are much easier to forgive. A person who has no regard for the consequences of his actions could be considered a rather vile and even narcissistic individual, and would therefore be much harder to forgive.28/10/2016 #18 Graham🐝 EdwardsAsk always @Renée 🐝 Cormier great insight and perspective. For me, if you tear way everything, an apology is the recognition of a mistake (or problem), which then more importantly begs the questions, "Is it really a mistake? Do you take ownership for the mistake? What are you going to fix the problem? and can I trust you not to make the same mistake?".
Apologies are a dime a dozen, just look at any Canadian or Politician... lol
There is some fascinating discussion in this post and I hope we can broaden the conversation...
How is a mistake defined and who defines it? (Actuaries make a living helping companies it). Who decides if it is an honest mistake or in fact a well calculated decision that unfortunately forums the light of day? Are mistakes defined by external consensus or driven by internal core
Then you have rectifying the mistake or problem...... recognition of the mistake and an apologize just isn't enough... I believe it is what is done then validates the honest recognition of the mistake and the apologize.
All your great points take us far but in the end the real question that has to be asked and part of the recognition and "apology spin needs to be, "What is the plan and the actions that show you are 'walking the talk' ?".
Thanks for making me think,
g28/10/2016 #16 Paul Kearley🐝Very well written @Renée 🐝 Cormier. I liked the plug for Dale Carnegie in there as well, but the one thing that is most important is this one: Give absolutely no excuses for your behaviour. You are bang on for that one. Nothing is more frustrating than someone apologizing and finishing with a "But...... " Thanks for this great piece which acts as a great reminder to us all.
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