- Producer18/10/20165 ways to Improve your client retention and decease cancellations.1- Be Proactive – Stay involved with your client. Call before and after their installation. Conduct a quality assurance call to ensure that they are satisfied, do not just assume they are. 2- Periodic scheduled Follow Up – Stay in...
- 01/07/2016Someone once said that people go to Starbucks not because they sell delicious coffee, but because of their stellar customer service.
How are you serving your customers today? When was the last time you checked in with a potential client?
It's how you serve - not how you sell - that retains customers.