Lisa Gallagher
11/1/2017 · 3 min read · ~100 · 4
To Customer Experience and 7 more
Alexa Steele
9/8/2016 · 3 min read · +100
To Content Marketing and 7 more
The trouble with jargon

The trouble with jargon

Why your customers don't understand a word you're saying - and how to fix it You may laugh, but for over half my life I'd never heard a dog go bow wow.Oh, I grew up around dogs. A beautiful golden retriever, a purebred labrador, and a scattering of...

Preston 🐝 Vander Ven

Preston 🐝 Vander Ven

Thanks, you shared some wonderful tips. I, personally, feel that storytelling is the best on your list. This is why the books I remember the most are the ones that begin with a story, and then have all the lessons behind the story in chapter 2 to the end. Some of these same methods I like to use when it comes to Goal Setting or Dream Building. Share you goals with another person and have them repeat it back to you. Does it sound the same way, you were thinking it in your head?

3d ago
Nick Mlatchkov

Nick Mlatchkov

In the old days when dogs were not taken care of in flats they're kept mostly as guardians of the family home. Then they used to bark 'bow wow'!

11/8/2016
Jacob Molz
4d ago · 4 min read · ~10
To Software and 2 more
LOST AND FOUND SOFTWARE GETS ITEMS BACK TO CUSTOMERS

LOST AND FOUND SOFTWARE GETS ITEMS BACK TO CUSTOMERS

“Hello. How can I help you?” you say to the gentleman standing at the Lost and Found kiosk.He anxiously replies, “Yes, my name is Mike Robertson.I am looking for a lost iPhone X. I am sure you get these a lot but if I do not find it my boss is...

Nilesh Surana
10/4/2018 · 5 min read · ~10 · 1
The Essential Guide to Buying a Customer Success Platform

The Essential Guide to Buying a Customer Success Platform

The original guide was published here.About buyer’s guideCustomer Success is a relatively new approach for growing SaaS business. We continue to come across people who are unsure of how they should go about customer success as a practice and how...

Nilesh Surana
29/3/2018 · 1 min read · ~10
CustomerSuccessBox raises $1Mn from pi Ventures, Axilor Ventures

CustomerSuccessBox raises $1Mn from pi Ventures, Axilor Ventures

CustomerSuccessBox, an ‘actionable’ customer success platform for B2B SaaS (software-as-a-service) companies, has raised $1 Mn in a Pre Series A round of funding led by early-stage venture fund pi Ventures and Axilor Ventures.As per the official...

Jacob Molz
27/3/2018 · 3 min read · ~10
To Software and 2 more
USE LOST AND FOUND SOFTWARE TO ENHANCE THIS POLICY

USE LOST AND FOUND SOFTWARE TO ENHANCE THIS POLICY

The loss of a personal item is painful.But, it’s even worse when the property you’ve lost your possession on doesn’t use lost and found software.Think about that anxiety for a moment.You lose one of your most sacred possessions – your...

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