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Customer service - beBee

Customer service

11K buzzes
Official Customer service hive on beBee. Connect with people in your field and exchange information, knowledge and professional opportunities.
Buzzes
  1. ProducerTrust Registration
    Ngo Registration In Delhi
    Ngo Registration In DelhiUsage of small credit ratings or little financing and likewise technological know-how: The programs that are taken by the worried NGOs are based upon particular standards. Inning accordance with task proposition, the NGOs staff members require to...
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  2. ProducerRose Smith

    Rose Smith

    10/12/2017
    Importance of CRM in Business
    Importance of CRM in BusinessCustomer Relationship Management (CRM) is a very crucial part of a business company especially if the company is in the field of telecommunications, e-commerce, transport, vehicles etc. A good CRM system helps the company to analyze and improve...
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  3. ProducerVincent  🐝 Manlapaz
    Overcoming the sales fixed-mindset - a new mindset was born
    Overcoming the sales fixed-mindset - a new mindset was bornHere's my unbiased observation. Salesperson strives to sell what they make rather than what the customer wants. This becomes a sales status quo. Since there is a gap between the desire and the customer satisfaction, salespeople have necessitated...
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  4. ProducerSjov Kreativ

    Sjov Kreativ

    26/11/2017
    Sjovogkreativ.dk
    Sjovogkreativ.dkAlt i festartikler, bordpynt og pynt fra sjovogkreativ.dkHer kan du finde alt hvad du skal bruge til din børnefødselsdag, barnedåb, baby shower, konfirmation, temafest, hobby og meget mere. Her finder alt samlet et sted af festartikler til lige din...
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  5. ProducerOlivia Ryan

    Olivia Ryan

    24/11/2017
    Long-Term vs New Clients: What to Focus on If You Have Just One Option
    Long-Term vs New Clients: What to Focus on If You Have Just One OptionCustomers, customers, customers, that’s all we hear in every speech about business development. But, why do we care so much about them? For example, during the ‘50s and ‘60s, companies weren’t focused so much on customers, they were focused on...
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  6. ProducerGiovanna Lopez

    Giovanna Lopez

    21/11/2017
    About me
    About meHello, dear reader!My name is Giovanna Lopez, I´m a certified English teacher and I love teaching English to all kind of students. I´ve been teaching for about 3 years to all ages groups, I teach small groups of young learners, and young adults. I...
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    Comments

    Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    22/11/2017 #3 Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    Welcome to beBee, Giovanna Lopez.
    Susan 🐝 Rooks, the Grammar Goddess
    21/11/2017 #2 Susan 🐝 Rooks, the Grammar Goddess
    Welcome to beBee,@Giovanna Lopez! If you ever want or need any help, do let me know, OK?
    Debasish Majumder
    21/11/2017 #1 Debasish Majumder
    nice buzz @Giovanna Lopez! would be delighted to be in touch with you.
  7. ProducerBryan McMillan

    Bryan McMillan

    16/11/2017
    Bryan McMillan: Empowering Your Sales and Marketing Strategy
    Bryan McMillan: Empowering Your Sales and Marketing StrategyAs leader of The Issachar Group, LLC, it is Bryan McMillan’s goal to help each client reach their true and fullest potential. Through executive consultancy that includes such integral services as strategy, business development, and mergers &...
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  8. ProducerAva White

    Ava White

    09/11/2017
    Get Unique Juniper Networks Customers List
    Get Unique Juniper Networks Customers ListReaching your target audience for business communication is one of the biggest hurdles that marketers face. Dunlopmarketing is one of the pioneers in providing verified data that helps maximize campaign success. Therefore, if you are looking at...
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  9. ProducerPrakashan B.V

    Prakashan B.V

    08/11/2017
    Food For Thought? How You Treat Your Customers Decides The Fate Of Your Business ;Would like to know more?
    Food For Thought? How You Treat Your Customers Decides The Fate Of Your Business ;Would like to know more?Make Every Single Customer Happy : Here is How You Could Probably Achieve That & More #(info@bvprgj.com )Let me start this with a brutally honest statement: By (unfortunately) “creating” unhappy customers, the only result that would be sure in...
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    Comments

    Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    10/11/2017 #3 Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    Customers are the most important intangible assets to a business or to any profession.
    Debesh Choudhury
    09/11/2017 #2 Debesh Choudhury
    This is true in every profession @Prakashan B.V .. be it in a business, consulting, teaching, social service. I suppose the art of serving the clients is not easy, but not very difficult too.
    David B. Grinberg
    08/11/2017 #1 David B. Grinberg
    Thanks for the excellent advice, Prakashan. I strongly agree that every business should put customers first and always be mindful of the age-old age, “The customer is king.”
    I’ve shared this blogging buzz in three hives and likewise engaged with the article on Medium. Keep buzzing, my friend!
  10. ProducerAva White

    Ava White

    08/11/2017
    Get Responsive VMware Customer List
    Get Responsive VMware Customer ListAuthentic mailing lists are integral to business growth and when marketers make business smart investments they gain more. One such investment is the mailing list of VMware users that fosters brand building and helps businesses excel in business...
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  11. ProducerLezang Lokshor

    Lezang Lokshor

    04/11/2017
    A simple History Of The Origin Of Karate
    A simple History Of The Origin Of KarateThe Origin of Karate Like other traditional martial arts, the origin of the martial arts is difficult to test. Usually, the later generations will attribute or fake this naturally formed martial art to one or several founding fathers. Early karate...
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  12. ProducerJohn White, MBA

    John White, MBA

    31/10/2017
    Two Sessions at Dreamforce 2017 That Will Help Your Company Understand Why People Buy
    Two Sessions at Dreamforce 2017 That Will Help Your Company Understand Why People BuyDreamforce is the world’s largest software conference. With 2700 sessions, there’s literally something for everyone. However, with that many sessions, knowing which ones to attend can prove challenging even for the most seasoned conference...
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    Comments

    Lisa 🐝 Gallagher
    01/11/2017 #4 Lisa 🐝 Gallagher
    Good stuff @John White, MBA for those who are doing B2B! Is Dreamforce associated with Salesforce by any chance?
    Proma 🐝 Nautiyal
    31/10/2017 #3 Proma 🐝 Nautiyal
    Great insights @John White, MBA. Dreamforce sounds great, however, since I won't be able to attend it, I am looking forward to reading about your experience at the sessions. Bookmarking this buzz and sharing it.
    Jerry Fletcher
    31/10/2017 #1 Jerry Fletcher
    God insight John.
  13. ProducerJacob Molz

    Jacob Molz

    31/10/2017
    THE BEST WAY TO REPORT, MANAGE, AND RETURN LOST & FOUND ITEMS
    THE BEST WAY TO REPORT, MANAGE, AND RETURN LOST & FOUND ITEMSYour number one goal is to enhance your customers’ experiences.Do you agree?They come to your property and expect to be treated well.But, you want to exceed their expectations too. It’s in your blood.You don’t want to settle or be complacent.You...
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  14. ProducerMell Hale

    Mell Hale

    31/10/2017
    Mell's Gardeners Manchester
    Mell's Gardeners Manchester"Mell's Gareners Manchester" is a professional local company which performs high quality gardening services in Manchester. Our team is consists of trained experts in the gardening who works fast and reliable at affortable prices. The company have...
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  15. ProducerEdwin Dearborn

    Edwin Dearborn

    29/10/2017
    Credibility = More Customers
    Credibility = More CustomersCredibility = More CustomersCredibility is one of the most important assets you possess as a brand.Building credibility is a vital strategy to deploy for your branding, content marketing, and sales efforts. To build credibility you must demonstrate...
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  16. ProducerHina Khan

    Hina Khan

    29/10/2017
    What Your Cosmetic Dentist Never Told You About Dental Implants
    What Your Cosmetic Dentist Never Told You About Dental ImplantsDental care implants are increasingly upgrading dentures as the treatment for missing teeth. Enhancements brighten your smile with natural feeling and looking artificial teeth. Little ti poles or implants are inserted into the mouth and later get...
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  17. ProducerHina Khan

    Hina Khan

    22/10/2017
    A Cosmetic Dentist Can Improve Your Smile
    A Cosmetic Dentist Can Improve Your SmileThis provides the power of a laugh very precisely and thoroughly put. Please be advised that, that when you smile, the ground smiles with you, while when you cry, you are alone. People laugh, to demonstrate happiness and delight. Concurrently we...
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    Comments

    Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    24/10/2017 #1 Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    Nice post. My teeth were pearly white but soft. I had them crowned at 30 years old. Well, crowns don't last forever, to my dismay. I had new crowns put on when I was in my sixties. I found a wonderful cosmetic dentist in Jacksonville, FL and my dental insurance covered some of her work. It was a bit pricey but I have no regrets. Dentistry has come a long way over the years.
  18. ProducerHina Khan

    Hina Khan

    22/10/2017
    Oral Surgeon - Learn How One Can Help You
    Oral Surgeon - Learn How One Can Help YouIn case you have some pain in your mouth that you don't think your dentist can fix, you have the option of going to an verbal surgeon to get help. This sort of expert can assist with many major problems dealing with your oral cavity and teeth.If you...
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  19. ProducerProma 🐝 Nautiyal
    Don't Tell Your Customers...
    Don't Tell Your Customers...It is a commonly known fact, but not acknowledged enough: people do not like being told. They are open to suggestions and ideas but not to the fact of someone telling them what to do and what not to do. This does not only apply to adults. You might...
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    Comments

    Claire L Cardwell
    28/10/2017 #14 Claire L Cardwell
    @Proma 🐝 Nautiyal - a long time ago I worked in sales for publishing companies. The first was very much a 'push' marketing approach. You had your script (which they forced you to stick to) a bunch of leads to call and off you went. Horrible horrible job! I did end up on the right side - in terms of selling as a consultative process at the FT, but it really wasn't me!

    Even now I get calls from people trained in push marketing and forced to stick to scripts. I can almost see the '7 'no's' ladders leading to a yes' and the 'smile when you dial' slogans in their office.

    I simply don't understand why companies don't change their approach. At the very least let your staff be honest about who they are, where they are calling from and yes they are trying to sell you something. Allow the sales people to ask questions at the start of the call, rather than go on assumptions.

    Great article @Proma 🐝 Nautiyal!
    Harvey Lloyd
    23/10/2017 #13 Harvey Lloyd
    #10 I am more student of marketing/advertising than scholar. I do find the manipulation of behaviour fascinating though. Specifically how it would have someone take risk that they otherwise would not have considered. My go to mantra is always Visa. I can live today like everyone else through payments. Only to realize that the end is nigh, but i am willing to bet. Amazing. Great post and discussion.
    Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    22/10/2017 #12 Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    I love this post! You hit the nail on the head more than once. I dislike being told what do but I am always open to suggestions. With that said, I don't like to be manipulated by getting the push on what haircut, clothes, or makeup choices I should make.

    I like your idea of helping the customer ease into the idea of what they are buying and how it can help them. For me, it's a matter of I am pleased with what I paid for whether it is a product or a service.
    Ali 🐝 Anani, Brand Ambassador @beBee
    21/10/2017 #11 Ali 🐝 Anani, Brand Ambassador @beBee
    #10 this comment and the examples embedded in it are a buzz on their own @Proma 🐝 Nautiyal
    Proma 🐝 Nautiyal
    21/10/2017 #10 Proma 🐝 Nautiyal
    #4 It is always so enriching to hear your thoughts, @Harvey Lloyd. The analogies you drew were excellent in understanding the different types of organizational sales techniques the giants of their leagues have established and followed. There is so much to learn.

    Also, your point about experiential marketing hold so true in today's market. I always feel, it is not only the product/service but also the entire ecosystem that is being woven to support the entire experience of buying a particular product/service.

    For example, I bought a pair of reading glasses from a budding e-commerce eye wear seller in India. Upon visiting their website, they let me know that on my first purchase the frame is completely free and I just need to pay for the lenses (which is hardly that expensive). The brand was decent and the designs could be tried out using their virtual "try me on" software. I received the product with 2 days of purchase and the packaging was so chic and simply fabulous! This made me recommend their product to my friends and family, too and they got about 5 orders from my WOM, alone.

    Also, like you mentioned marketers are using the "Fear Of Missing Out" (FOMO) a lot nowadays. People would think that they can always use their discretion when it comes to giving in to FOMO but the truth is that it creates more of an underlying psychological effect rather than appealing to a person's taste and having them want it.

    I am yet to see the Subaru ads. So will check out YouTube to watch some of their ads.

    The world of marketing and sales is rather mesmerizing. I have been a finance student all through my student-life, yet it was marketing that I chose to spend the rest of my work-life with.
    Ali 🐝 Anani, Brand Ambassador @beBee
    21/10/2017 #9 Ali 🐝 Anani, Brand Ambassador @beBee
    #6 thank you @Proma 🐝 Nautiyal for your kind words and lovely response. To think of the customer first and always are the signs of your maturity my friend
    Ali 🐝 Anani, Brand Ambassador @beBee
    21/10/2017 #8 Ali 🐝 Anani, Brand Ambassador @beBee
    #3 this is very interesting comment @Harvey Lloyd. Synchronicity again as few minutes ago @Franci🐝Eugenia Hoffman, beBee Brand Ambassador and I were exchanging comments on my last buzz that are in accordance with yours.
    Proma 🐝 Nautiyal
    21/10/2017 #7 Proma 🐝 Nautiyal
    #2 Thank you so much, @Puneet Srivastava! Very true. Letting people know what they stand to gain is one of the best ways to hold their attention and help them learn more about our offerings.
    Proma 🐝 Nautiyal
    21/10/2017 #6 Proma 🐝 Nautiyal
    #1 Thank you for giving it a read and for your comment, @Ali 🐝 Anani, Brand Ambassador @beBee. I always try to think from the point of view of customers. "How would I like to be approached?" and I use the same way to approach my clients. Thankfully, it has worked out for me till date. I would love to learn about other options, as well, so reading your buzz will surely give me some great ideas.
    Harvey Lloyd
    21/10/2017 #5 Harvey Lloyd
    Lets talk sales and techniques, great post and thoughts.
    Harvey Lloyd
    21/10/2017 #4 Harvey Lloyd
    The main point you touch that i believe is the moral low ground of the new marketing is the technique whereby we install thoughts of less or more/right or wrong and then offer a solution, at a price. The medium used to present the point is challenging. It is an add in a prestigious magazine that assigns credibility.

    When we look at the various mediums of advertising/marketing the add/or marketing materials are not stand alone, they exist within a microcosm of thought. My favorite magazine/website or brand places credibility to anything that falls within that paradigm. Auto-trust if you will. Women's or men's media with various life experience enhancing drugs for instance with "FDA Approved" lends credibility that doesn't exist for you personally, but when shown as you may be missing out on life it becomes manipulation.

    Marketing has harnessed group think at a subconscious level. I find the marketing of the automobile Subaru quite fascinating. It implies that great families and traditions are only found with their brand. My favorite is the one where they express the cars attachment to the human condition through the drive to the hospital for the first born child. A woman in labor and the person driving them to the hospital really don't care about the car in that circumstance. However Subaru would suggest that as part of your Lamar's training you have to sell your car and by one of their products. Interesting but you can easily see the cult following they have developed. Its a car.

    This like always is a great post, and really shows the psychology of organizational sales, and begins a great discussion. Thanks @Proma 🐝 Nautiyal
    Harvey Lloyd
    21/10/2017 #3 Harvey Lloyd
    You touch on some interesting points as we start to look at an organization and what style of sales/marketing they will take. Fire can be made in many ways. Rubbing sticks together although novel is not efficient. Gasoline and matches is efficient but is not effective.

    The key word for me based on past sales experiences is sustainability. Push marketing is an option or what i call aggressive selling. Call on ten and you will get one is the axiom that aggressive selling is all about.

    All have their pros and cons as you begin to choose for your organization. The important fact is choosing. Market analysis and i mean very remedial analysis should let you know the type of selling that best suites your organization.

    The human dynamic is a weird science that say that pushy/aggressive sales is bad. But the method has proven successful within certain paradigms. But i sense that this has to do with desensitization of the experience. The more we are exposed, what was push is now normal. We look past the marketing style to the product or service.

    Products and services of yesteryear were competitive style marketing, I am better than brand X. We have now evolved into experiential marketing. We create an environment that people want/lust to participate in and then sell them what they need to participate. Microsoft was a genius company. They created an environment that several other entities could play in but they owned the park. People visiting the park became habituated and now the environment was established as fundamental to their life.
    Puneet Srivastava
    21/10/2017 #2 Puneet Srivastava
    extremely well said @Proma 🐝 Nautiyal. I feel there should be a highlight option as well here on beBee. "tell them what they can have and how you can help them have it."
    Ali 🐝 Anani, Brand Ambassador @beBee
    21/10/2017 #1 Ali 🐝 Anani, Brand Ambassador @beBee
    but not to the fact of someone telling them what to do and what not to do- this quote from your buzz @Proma 🐝 Nautiyal is spot on. People don't like to be pushed. Your buzz is on the same theme of my last buzz on beBee. Same results, but with different approaches.
  20. ProducerHina Khan

    Hina Khan

    21/10/2017
    Choosing Your Fitness Consultants
    Choosing Your Fitness ConsultantsDeciding on your personal consultants can be easy as long as you really know what skills to look for. Eager times demands desperate steps. This is the rule of today's fitness fans as physical fitness understanding has moved and is catching on to a...
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    Comments

    Mario Romero
    25/10/2017 #1 Mario Romero
    Me gusta, muchas gracias por compartirlo
  21. ProducerHina Khan

    Hina Khan

    20/10/2017
    Cosmetic Dentistry Custom Marketing Materials
    Cosmetic Dentistry Custom Marketing MaterialsPlastic dental work marketing is an ongoing process where dentists educate and notify the patients using appropriate marketing material. Custom marketing material highlights the initial offering points and influences patients to come to you to be...
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    Comments

    Mario Romero
    25/10/2017 #1 Mario Romero
    Gracias, lo tendré en cuenta
  22. ProducerJamison Hutton

    Jamison Hutton

    18/10/2017
    Surprisingly Simple Ways to Boost Your Customer Service
    Surprisingly Simple Ways to Boost Your Customer ServiceCustomer service should form an integral part of your marketing campaign because it encompasses your interaction with customers before and after the sale. In theory, that could make customer service twice as important or twice as large in scope...
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  23. ProducerJacob Molz

    Jacob Molz

    17/10/2017
    How to Communicate Effectively With Your Customers
    How to Communicate Effectively With Your CustomersDo you invest a lot of time teaching your staff?Now, do you invest enough time training them on how to communicate effectively with your customers?With so many things going on at your property and the possibility of turnover, you’re challenged with...
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  24. ProducerJohn White, MBA

    John White, MBA

    17/10/2017
    How Data Savvy Brands Get to Know Their Customers to Gain Their Loyalty
    How Data Savvy Brands Get to Know Their Customers to Gain Their LoyaltyBrand loyalty is evolving, and the emphasis is squarely on the consumers rather than the brands these days. Customers expect you to know them better than they know themselves and to treat them like the unique individuals they are. But this can be...
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    Comments

    Lisa 🐝 Gallagher
    20/10/2017 #8 Lisa 🐝 Gallagher
    Thanks for sharing this @John White, MBA, a lot of pertinent information contained within!
    Susan 🐝 Rooks, the Grammar Goddess
    18/10/2017 #7 Susan 🐝 Rooks, the Grammar Goddess
    Need some info on retaining customers? @John White, MBA's post will help!
    Susan 🐝 Rooks, the Grammar Goddess
    18/10/2017 #6 Susan 🐝 Rooks, the Grammar Goddess
    Lots of truths there, @John White, MBA! And the graphics are fascinating!
    Jim Taggart
    17/10/2017 #5 Jim Taggart
    Your sentence "Just having the data isn't enough. You have to be able to know what to do with the data, how to sort through it and make sense of it. Then, most important, you have to know how to act on the data you have." captures the issue beautifully.
    Jerry Fletcher
    17/10/2017 #4 Jerry Fletcher
    John, Let's hear it for real Customer Service! The buzz and info graphic are now on the way to clients, former clients and prospects. Well put!
    David B. Grinberg
    17/10/2017 #3 David B. Grinberg
    Thanks for another excellent blogging buzz, John. I love your infographics, in addition to your wonderful writing. I'm wondering if you have any unique insights into how brand loyalty and customer service issues differ from Generation Z compared to their Millennial predecessors?
    Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    17/10/2017 #1 Franci🐝Eugenia Hoffman, beBee Brand Ambassador
    You nailed it with this post, @John White, MBA. Repeat customers are the bread and butter for a business. In the insurance industry, we consider renewals our bread and butter. Those special touches, even if it is just a thank you note, goes a long way.
  25. ProducerOlivia Molik

    Olivia Molik

    11/10/2017
    How can I Troubleshoot my Brother printer that's offline and Wireless?
    How can I Troubleshoot my Brother printer that's offline and Wireless? The mere mention of Brother Printer does reflect perfection of the highest order. Under no circumstances even the professionals of Brother Printer are looking for easy channels. Simple reason for this is that walking on bed of roses is not going...
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