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Customer service - beBee

Customer service

10K buzzes
Official Customer service hive on beBee. Connect with people in your field and exchange information, knowledge and professional opportunities.
Buzzes
  1. George Touryliov
    In the age of the customer, service has been elevated from a necessary cost center to a competitive differentiator. Has your team made the leap? Take this quick self-assessment to see how your service team stacks up.
    George Touryliov
    Quiz: Score Your Customer Service
    www.salesforce.com It’s not an easy time to work in customer service. Consumers and business buyers alike expect service that’s at once personalized, omni-channel, and mobile — but the reality is that many teams still struggle to meet these expectations. If you’ve...
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  2. George Touryliov
    Jam-packed with some excellent and insightful statistics this great infographic by ClickSoftware outlines a roadmap to improving field service engagement. Want to know more? There is an accompanying eBook to this infographic that explores the statistics featured below and more in further detail -
    George Touryliov
    Infographic: The roadmap to field service engagement
    fieldservicenews.com Jam-packed with some excellent and insightful statistics this great infographic by ClickSoftware outlines a roadmap to improving field service...
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  3. Philip Calvert

    Philip Calvert

    24/04/2017
    One of LinkedIn's most exciting and valuable new features to date - see page 128...
    linkedinsecrets.guide eBook - LinkedIn Secrets, The Blueprint For Growing Your Business With Social Media by Philip Calvert - author, speaker and social media...
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  4. Money 4 You

    Money 4 You

    24/04/2017
    Need quick cash during your school year? Money 4 You Payday Loans has got you covered! Also, check out a list of ways to save money here: :dollar::school_satchel:
    https://money4youpaydayloans.com/dont-starving-student-anymore-12-easy-steps/
    Money 4 You
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  5. George Touryliov
    For most organizations, jumping from paper and pencil to next-generation field service automation just isn’t realistic - a phased approach is going to be far more attainable. The information in this report will help you determine where you are in terms of your current operation, where you’re ultimately hoping to be, and the best path for getting there.
    George Touryliov
    How To Master The Field Service Evolution
    www.fieldtechnologiesonline.com Practical insight for ensuring a smooth transition from basic to advanced to next-generation field...
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  6. ProducerTanya Williams

    Tanya Williams

    23/04/2017
    How your staff can increase your brands digital visibility.
    How your staff can increase your brands digital visibility.Your staff is one of your biggest untapped resources. Most staff have some sort of digital footprint or presence on social media and other digital channels so doesn’t it make sense to tap into that and leverage it for the company and your staff’s...
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  7. ProducerJackie Shroff

    Jackie Shroff

    22/04/2017
    Access database recovery software
    Access database recovery softwareIf you're using Access Database file and have need of Access data recovery Tool to repair its corrupt file format MDB and ACCDB after corruption then I have a power full recovery tool recommendation that you can use if want to perform fast...
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  8. George Touryliov
    Field Service Wave Analytics can improve the customer experience by providing the best analytics for every field service appointment. Service managers and supervisors can now integrate all of their data into one easy to use application for a complete view of their mobile workforce and can then take insight-fueled actions right from their dashboards.
    George Touryliov
    Salesforce @ Field Service USA 2017: Improving Every On-Site Experience with Field Service Wave Analytics
    www.salesforce.com Today, Salesforce is headed to Field Service USA in sunny Palm Springs, CA to share the latest in intelligent field service analytics. We’re kicking off the morning with a keynote at 9:55am PT from our very own Mark Bloom, Senior Director, Strategy...
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  9. George Touryliov
    Businesses that take a proactive approach to customer success anticipate needs and offer help instead of waiting to be asked. Take these 5 proactive steps to improve customer satisfaction & loyalty.
    George Touryliov
    Five Ways SaaS Companies Can Achieve Proactive Customer Success
    www.marketingprofs.com Businesses that take a proactive approach to customer success anticipate needs and offer help instead of waiting to be asked. Take these 5 proactive steps to improve customer satisfaction &...
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  10. George Touryliov
    Customer experience and customer centricity are hot topics right now. Most of the talk is about why and how you should embrace CX. But would you like to know what the quantified business benefits are? Then this article is for you. It is a selection of customer experience statistics and their sources from around the world for you to answer that question authoritatively.
    George Touryliov
    16 Must-Know Customer Experience (CX) Statistics and what they mean for Your Business. | CustomerThink
    customerthink.com
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  11. George Touryliov
    In this Free on-demand webinar you will learn from your Field Service peers - How to maintain an efficient and secure mobile field service operations from the network to the vehicles to the mobile devices, and Six Key Steps to take your field services to the next level. Watch now -
    George Touryliov
    6 Steps To World Class Field Service Mobility
    www.fieldtechnologiesonline.com In this on-demand webinar you will hear from one of your field service peers, Greg Dykes, Manager of Technical Services at Davey Tree. Greg...
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  12. George Touryliov
    Aberdeen Group revealed the secrets to mobile field service success in its report, comparing mobile field service strategies between Leaders vs. Followers. Companies that build the right foundation for their mobile field service program will truly reap the benefits. Don’t expect your desired results by simply handing a mobile device to your technicians. Here are some implementation recommendations -
    George Touryliov
    Secrets To Success How Field Service Leaders Use Mobile Field Service
    www.fieldtechnologiesonline.com According to Aberdeen Group’s latest Mobile Field Service Report, the top factor driving field service organizations to make investments...
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  13. George Touryliov
    Discover how your peers are using today’s mobile technologies in field applications to transform their businesses.
    George Touryliov
    Field Mobility 2017 A Look At The Year Ahead
    www.fieldtechnologiesonline.com Discover how your peers are using today’s mobile technologies in field applications to transform their...
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  14. ProducerJackie Shroff

    Jackie Shroff

    21/04/2017
    Outlook PST Repair
    Outlook PST RepairHello,To Repair Outlook PST File, you should try Outlook PST Recovery Tool which is best application to repair data from highly corrupted, encrypted and password protected PST file.It recovers all the information, such as attachments, emails,...
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  15. George Touryliov
    April 20 is ‘Get to Know Your Customers Day,’ and it’s the perfect reminder to reflect on how well you know your customers, and whether you are offering the best customer service possible. But how can an organization get to know their customers with so little face-to-face contact? Here are four ways that you can get to know your customers better -
    George Touryliov
    4 Ways to Get to Know and Empower Your Customer | Field Service Matters
    www.fieldservicematters.com In field service, techs are often the only human contact that an organization has with customers. Here's how they can get to know their customers...
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  16. George Touryliov
    The topic of knowledge transfer and knowledge capture has been increasingly prominent within the field service sector, so the Field Service USA presentation on the topic by Greg Parker, building services portfolio director for Trane, is set to offer some well-timed guidance on best practice in this area this week at Field Service USA.
    George Touryliov
    Knowledge is Power – Why Knowledge Transfer is Key to Field Service Succes
    fieldservicenews.com The topic of knowledge transfer and knowledge capture has been increasingly prominent within the field service sector, so the Field Service USA presentation on the topic by Greg Parker, building services portfolio director for Trane, is set to offer...
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  17. George Touryliov
    How IoT and self-driving cars will shape customer experience within #fieldservice industry? ClickSoftware's Paul Whitelam explains ​in @IoTInnovator.
    George Touryliov
    How IoT and Self-driving Cars will Shape Customer Experience - IoT Innovator
    iotinnovator.com The impact autonomous cars will have on businesses is very real and field service organizations are well positioned to test, adopt, and reap the full benefits these vehicles can...
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  18. George Touryliov
    In the field service industry, operational efficiency is essential for empowering an organization’s most important attribute – its ability to satisfy its customers. Here are four different types of KPIs that can be used to assess those aspects service delivery that can have the biggest impact on customer satisfaction.
    George Touryliov
    Benchmarking For Field Service Success
    www.fieldtechnologiesonline.com In the field service industry, operational efficiency is essential for empowering an organization’s most important attribute –...
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  19. George Touryliov
    Autonomous vehicle technology is coming, but keeping your workforce and your bottom line healthy over the next few years may mean adjusting your mobility strategy to be more efficient, safety-centric, and cognizant of the smart mobility opportunities available to support your growing mobile workforce. Read on to learn more -
    George Touryliov
    Three Smart Mobility Trends Shaping the Workforce Before Autonomy Changes Everything
    www.linkedin.com Autonomous vehicles are going to change the workforce forever. That’s not a controversial statement these days, although it does raise...
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    Comments

    Jan 🐝 Barbosa
    19/04/2017 #1 Jan 🐝 Barbosa
    "Three Smart Mobility Trends Shaping the Workforce Before Autonomy Changes Everything" on @LinkedIn @jbarbosapr
  20. George Touryliov
    In the hopes of demystifying some frustrating technology topics, below are dirt-simple definitions of IoT, automation, and predictive analytics. In addition, we lay out why each matter in field service, and ideas for how each can be applied.
    George Touryliov
    Field Service Trends – Field Service IoT | Automation | ClickSoftware Blog
    www.clicksoftware.com Many leaders still think IoT, automation, and predictive analytics are just mumbo jumbo. Learn how each will reshape field service in real...
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  21. Steve DiGioia

    Steve DiGioia

    19/04/2017
    We're all tired of hearing about that United Airlines customer and his poor treatment. Let's celebrate Customer Loyalty Month with these great service stories.
    Steve DiGioia
    In Celebration of Customer Loyalty Month, Here's Some "Anti-United Airlines" Stories - Steve DiGioia
    stevedigioia.com Tired of that United Airlines fiasco? In celebration of customer loyalty month, here's some examples taken from real world situations and shared...
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  22. Philip Calvert

    Philip Calvert

    19/04/2017
    Does complaining on Social Media actually make the slightest difference at all?
    Philip Calvert
    Does complaining on Social Media actually make the slightest difference at all?, Philip Calvert
    socialmediainsights.philipcalvert.com The United Airlines PR disaster rolls on - but will it change any passengers' purchasing behaviours?Clearly some people will boycott...
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  23. Teleperformance Monterrey
    Teleperformance es el mejor lugar para laborar utilizando tu inglés, manejamos horarios Full time y Part Time, todas las prestaciones de ley y superiores, contamos con edificios en Monterrey, San Nicolás y San Pedro, aplica con nosotros HOY!

    Envía tu CV al correo: separtedelequipo@tpmex.com
    Whatsapp: 8123406598
    ¿Qué es Teleperformance?
    ¿Qué es Teleperformance? En Teleperformance trabajar, aprender y divertirse... Sólo es la primera parte. :) Únete al gran equipo, Envíanos tus datos via inbox o Whatsapp al...
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  24. Teleperformance Monterrey
    WE ARE HIRING! WORK PART TIME OR FULL TIME! NEW BENEFITS!
    SEND US WHATSAPP 8123406598!!!

    OR SENT EMAIL: nyrosales@tpmex.com
    Teleperformance Monterrey
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  25. ProducerGeoffrey Cooling
    Patient Retention, Healthcare Consumerism & Driving Private Healthcare Practices
    Patient Retention, Healthcare Consumerism & Driving Private Healthcare PracticesStratford Hearing Centre A Business That is Truly Consumer FocusedIn 2012 I wrote an article called Patient Retention In Healthcare, the article focused on the impact on customers of your processes. While at the time it was a bit controversial that...
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