Preston ๐Ÿ Vander Ven
18/11/2017 ยท 10 min read ยท ~10
To Customers and 6 more
Happy customers?

Happy customers?

What we can do with nervous customers that affect the life's work of our employees?It is important to have happy customers but some people are difficult to extract from the shell of their anger.They come unhappy or are such preoccupied of their...

Birnoveanu Irina

Birnoveanu Irina

Thank you Preston for your words!

18/11/2017
Preston ๐Ÿ Vander Ven

Preston ๐Ÿ Vander Ven

Birnoveanu Irina Great Buzz. I have also learned not to push hard on prospects. For example, "Less is More." I would rather have more loyal customers buying products with at a lower profit, than push hard and make a sale and make a large profit, but never see that customer again. If I lose that relationship, I am now in the hardest part of my entire part of business, "Getting Leads." I made this mistake years ago when I sold vacuums. I sold these for about 6 months. I noticed that the customers who I pushed hard to buy the product never called me again. Yet, the ones who I helped, truly help solved a problem, and even gave them a better price up front, became a returning customer. Sure I lost a big commission on the initial sale, but I made it up as they later would call me back for for vacuum materials when needed.

18/11/2017
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