Jacob Molz
18/10/2016 · 4 min read · ~10
To Guest Services and 2 more
How to Proactively Manage Guest Requests

How to Proactively Manage Guest Requests

“Our largest event of the year is today,” you tell your staff.Your guest-to-staff ratio is 15:1.In no time, the incident calls immediately start coming into the command center.You’re receiving eight to 10 guest requests between each incident...

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