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Incident Management - beBee

Incident Management

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  1. ProducerJacob Molz

    Jacob Molz

    03/08/2017
    For Your Property, Wi-Fi Infrastructure Means Opportunity
    For Your Property, Wi-Fi Infrastructure Means Opportunity“Residents of some Maine islands say lack of decent internet is keeping them from participating in the economy. Jobs are in short supply and telecommuting isn't practical,” according to Fred Bever’s recent Weekend Edition Sunday podcast on NPR...
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  2. ProducerJacob Molz

    Jacob Molz

    01/08/2017
    How Incident Management Systems Help Reduce Response Times [Infographic]
    How Incident Management Systems Help Reduce Response Times [Infographic]You’re finding out about critical incidents several minutes after they occur.Your teams are forced to stop doing what they’re doing to attend more critical situations.Do you feel like your overseeing triage for an emergency room?Your team is...
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  3. ProducerJason Zimmerman

    Jason Zimmerman

    31/07/2017
    Reputation Crisis Management
    Reputation Crisis ManagementThe focus of most business continuity plans is operational resiliency – how to keep operations running smoothly in the event of an unforeseen crisis. But some crises don’t involve disruptions to service delivery. When a reputation-based crisis...
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  4. ProducerJason Zimmerman

    Jason Zimmerman

    31/07/2017
    Emergency Field Communications
    Emergency Field CommunicationsWhen emergencies arise, one of the most difficult aspects of crisis management is accessing the most accurate and timely information available to drive effective response planning and decision making. Whether the incident is happening across campus...
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  5. ProducerJason Zimmerman

    Jason Zimmerman

    29/06/2017
    EMV Card Deadline Come and Gone
    EMV Card Deadline Come and GoneRemember that October 1st retailer deadline to provide chip-friendly credit and debit card payment terminals?  Turns out it was a softie, as industry analysts estimate that only around 50% of US retailers have made the transition which is a major...
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  6. ProducerJason Zimmerman

    Jason Zimmerman

    29/06/2017
    Using Social Media in Business Continuity
    Using Social Media in Business ContinuitySocial media can be a powerful tool in a business continuity management program arsenal, however, according to a PwC survey of business continuity managers, 57% of respondents are not systematically leveraging social media in their programs, and...
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  7. ProducerJason Zimmerman

    Jason Zimmerman

    29/06/2017
    Testing Your Business Continuity Plan
    Testing Your Business Continuity PlanIf the employees in your organization are spending the time, energy, and resources to develop your business continuity plan, your organization must be ready for any disruption, right? Possibly, but making this assumption isn’t going to help anyone...
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  8. ProducerJacob Molz

    Jacob Molz

    13/06/2017
    How to Build an Incident Management Infrastructure for Useful Analytics
    How to Build an Incident Management Infrastructure for Useful AnalyticsThis is the year you've committed to change.You’re going to fight hard against the forces of the status quo. You’ve embraced becoming a data-driven leader.We like to hear that.Empowering your staff with the ability to communicate effectively will...
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  9. ProducerJacob Molz

    Jacob Molz

    11/05/2017
    Airports: Get in the 'Spirit' of Using Incident Management Software
    Airports: Get in the 'Spirit' of Using Incident Management Software“Canceled flights, kerfuffles at the ticket counter, clashes with local law enforcement — it's fair to say that neither customers nor Spirit Airlines staff members intended their night to unfold this way at Florida's Fort Lauderdale-Hollywood...
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  10. ProducerJason Zimmerman

    Jason Zimmerman

    05/05/2017
    5 Crisis Management Truths from the Tylenol Murders
    5 Crisis Management Truths from the Tylenol MurdersRevisiting Tylenol Poisoning ScareThe 1980’s Tylenol poisoning murders spurred panic, wide-spread fear, and perhaps the best-ever corporate response to a major public relations crisis. James E. Burke, then CEO of Tylenol-maker Johnson & Johnson,...
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  11. ProducerJacob Molz

    Jacob Molz

    14/03/2017
    Free up Radio Communication Channels With Mobile Apps
    Free up Radio Communication Channels With Mobile AppsYour experience in Proactive Operations got you the Director position at your new property.It’s just like any other event for your new team. But, a whole new world for you.It’s your shot to prove what you can do.You were hired to make efficiency...
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  12. ProducerJacob Molz

    Jacob Molz

    07/03/2017
    How to Cut Response Times With Incident Management Software [Infographic]
    How to Cut Response Times With Incident Management Software [Infographic]You’re not proud of your response times to incidents.“Responding to incidents takes too long,” you tell your operations manager.It’s a major problem for your property’s operation. It’s something your team has been struggling with for years.You’re...
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  13. ProducerJacob Molz

    Jacob Molz

    31/01/2017
    You Need a Unified Solution (Not Individual Tools) [Infographic]
    You Need a Unified Solution (Not Individual Tools) [Infographic]Overseeing all the aspects of your operation can be tough.It’s especially challenging when each of your departments uses various “solutions” to help control what’s occurring.You know what we’re talking about today. Don’t you?From one department to...
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  14. ProducerJacob Molz

    Jacob Molz

    26/01/2017
    How to Prevent Adverse Weather From Battering Your Operation
    How to Prevent Adverse Weather From Battering Your Operation“Multiple destructive storm systems damaged property and killed at least 19 people over the weekend, and continued to batter much of the U.S. with rain, snow and wind today,” writes Rebecca Hersher in her latest NPR article, “Destructive Storms...
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  15. ProducerJacob Molz

    Jacob Molz

    15/11/2016
    How to Cut Response Times With Incident Management Software
    How to Cut Response Times With Incident Management Software“It takes too long for us to respond to incidents on the other side of the property,” you mumble to yourself.You’re struggling with your operation’s response times to incidents.But, you don’t know how to resolve it.You’re open to asking for help –...
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  16. ProducerJacob Molz

    Jacob Molz

    14/11/2016
    4 Must-Know Scenarios That Require Valuable Solutions
    4 Must-Know Scenarios That Require Valuable SolutionsRunning a property is a big responsibility.It can be fun, but it can also be challenging in many ways.You deal with all sorts of things. From unhappy guests to disgruntled employees to vandalism, and even felonies.Although you never know what you’re...
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  17. ProducerJacob Molz

    Jacob Molz

    03/11/2016
    Prepare Your Airport for a Machete-Wielding Man
    Prepare Your Airport for a Machete-Wielding ManAccording to a recent CNN Wire article, “An interminable TSA airport line descended into a horror as a man unleashed streams of wasp spray onto scrambling travelers and swung a machete at people before bolting through a security line.”The article...
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  18. ProducerJacob Molz

    Jacob Molz

    22/09/2016
    Mall Attacker Demonstrates Need for Proactive Operations
    Mall Attacker Demonstrates Need for Proactive OperationsJason rattles the rear entrance door.“It’s locked,” he says through the radio.“10-4,” you respond. “You’re OK to head out,” you tell Jason.It’s a slow Saturday night. Usually, the last rush comes in around 6 PM, but you’ve already passed that...
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  19. ProducerJacob Molz

    Jacob Molz

    20/09/2016
    How Incident Management Systems Help Reduce Response Times
    How Incident Management Systems Help Reduce Response TimesYou look into the distance.For a moment, you’re thoughtless. You stare out of the command center window into the adjacent parking lot.Shouting relays throughout the command center. But, you remain quiet. The overwhelming sensation of helplessness...
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  20. ProducerJacob Molz

    Jacob Molz

    08/09/2016
    Your Small Venue Needs Proactive Operations Too
    Your Small Venue Needs Proactive Operations Too“It’s a 400-person stadium,” your Principal tells you.“Our faculty is enough to oversee tonight’s game,” she continues. Your Principal, Angela, is a seasoned administrator with the district.You trust her judgment.It’s now 5 PM, and you’re finishing...
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  21. ProducerJacob Molz

    Jacob Molz

    01/09/2016
    U.S. Open Increases Security to Boost Counterterrorism Efforts
    U.S. Open Increases Security to Boost Counterterrorism Efforts“We expect over 700,000 people,” you say to your staff.You’re running this year’s tennis U.S. Open atBillie Jean King National Tennis Center in Queens, NY – and you’re expecting a sizable attendance.Everyone is excited about this event. But, with...
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  22. ProducerJacob Molz

    Jacob Molz

    30/08/2016
    4 Crucial Scenarios Demanding Innovative Security Services [Infographic]
    4 Crucial Scenarios Demanding Innovative Security Services [Infographic]“Help!”The shouting you hear is coming from your head. You’re overwhelmed with the responsibility of managing multiple properties.Not only are you in charge of overseeing many properties, but also many different types of properties, ranging from...
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  23. ProducerJacob Molz

    Jacob Molz

    23/08/2016
    Skyrocket Incident Management Effectiveness With Mobile Apps
    Skyrocket Incident Management Effectiveness With Mobile Apps“Thank you all and have a safe event,” you tell your supervisors before they branch out to meet with their team.You leave the meeting room next to Administration. You swing by your office next door to grab your radio.You start the five-minute trek...
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  24. ProducerJacob Molz

    Jacob Molz

    18/08/2016
    How to Prepare Your Property for Adverse Weather
    How to Prepare Your Property for Adverse Weather“It is summertime,” you shout to your team across the room.They respond with blank stares. You’re telling them something they already know.The majority of your team is from the area, so they know what type of weather to expect this time of...
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  25. ProducerJacob Molz

    Jacob Molz

    16/08/2016
    The #1 Reason Why You Need Standardized Incident Management
    The #1 Reason Why You Need Standardized Incident Management“I’ll be right behind you guys,” you shout to your operations team as they make their way out of the Administration office.It’s 1 AM, and you’re finishing up the final report on tonight’s event. There’s only one last item on your to-do list.You’ll...
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