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  1. ProducerJacob Molz

    Jacob Molz

    13/06/2017
    How to Build an Incident Management Infrastructure for Useful Analytics
    How to Build an Incident Management Infrastructure for Useful AnalyticsThis is the year you've committed to change.You’re going to fight hard against the forces of the status quo. You’ve embraced becoming a data-driven leader.We like to hear that.Empowering your staff with the ability to communicate effectively will...
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  2. ProducerJacob Molz

    Jacob Molz

    08/12/2016
    Goodbye to the ‘Surrender Cobra’ in Your Operation
    Goodbye to the ‘Surrender Cobra’ in Your OperationEmanuella Grinberg writes in her recent CNN article “It’s bowl season: Watch out for the 'surrender cobra” to “look around the stands of any stadium during the fourth quarter, and you'll see it.”“It's the universal signal of anguished defeat, the...
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