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Mobile Workforce Management - beBee

Mobile Workforce Management

~ 100 buzzes
Buzzes
  1. George Touryliov
    The rapid growth in the field service management space will challenge service-centric organizations to meet shifting customer expectations and fully leverage the emerging technologies and solutions available.
    George Touryliov
    Emerging Technologies will Reshape Field Service Management Market
    www.fieldservicematters.com Aside from identifying leaders in the field service management market, the new report from Gartner also explores emerging technologies' impact on...
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  2. George Touryliov
    One of the key IT challenges today is effective management of an increasingly mobile workforce. MaaS solutions enables IT to rethink its role, both in terms of what it is delivering to information consumers, and how it is doing so...
    George Touryliov
    Why CIO’s should look at “Mobility as a Service”
    www.itproportal.com IT is turning to Mobility as a Service (MaaS) solutions – much like the IT world SaaS in the previous...
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  3. George Touryliov
    Field service managers who want to match Zappos’ success can start with these two tenants from the WOW model. Read on for more -
    George Touryliov
    Field Service Engagement: What Zappos Can Teach Field Reps
    www.fieldservicematters.com Zappos has built a sterling reputation for field service engagement. Read more about their culture of customer...
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  4. George Touryliov
    Perhaps it’s time to trust in artificial intelligence (AI) to do what humans can’t. Use predictive travel to bring more value to field service. Here’s just three reasons why you should -
    George Touryliov
    How Predictive Travel Helps Your Mobile Field Service Workforce
    www.fieldservicematters.com Even the best dispatchers and planners can't anticipate every travel scenario. Predictive travel solutions can mitigate disruptions in the...
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  5. George Touryliov
    Any company that provides services with field resources needs to take a look at Uber’s success in providing an outstanding customer experience - and consider how they can offer equivalent levels of service, because this is the new era of customer experience. There are three key ingredients for businesses looking to ‘Uberize’ the customer experience -
    George Touryliov
    How to "Uberize" Your Business
    www.salesforce.com
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  6. George Touryliov
    Microsoft Office Jobs just made field worker scheduling easier in our new StreetSmart Product Release. We’ve also added new reports for invoicing and industry-leading Forms capabilities for improved insights into mobile workforce jobs. Contact us at - smartsupport@clicksoftware.com for more information! George Touryliov
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  7. George Touryliov
    To help you assess your software needs with a clear head, we busted the top field service software myths for you.
    George Touryliov
    Field Service Management Software Myths | Field Service Matters Blog
    www.fieldservicematters.com Evaluating field service management software options can be intimidating. In this post, we bust several field service software...
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  8. George Touryliov
    Here are our top four field operations lessons from the Marines, and some tips to make them a reality. To get more insights on field operations from the Field Service Matters team, click here -
    George Touryliov
    Field Service Operations – Lessons from the Marines | Field Service Matters Blog
    www.fieldservicematters.com In this post, you’ll learn lessons in field service operations efficiency straight from the US Marine Corps. Now get down and give me...
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    Comments

    Albert Gibel
    23/10/2016 #1 Albert Gibel
    Hooah !
  9. George Touryliov
    Last week, ClickSoftware hosted its second annual user conference, ClickConnect 2016. For those unable to attend, or those considering joining us next year, take a look at some of the top takeaways from the conference -
    George Touryliov
    ClickConnect 2016 Takeaways | ClickSoftware Blog
    www.clicksoftware.com ClickSoftware's annual conference brought field service leaders from across many countries and industries to San Diego to explore the future of...
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  10. George Touryliov
    Artificial intelligence is here. And everyday it grows smarter, and even more human-like. With all that AI can do today, it's natural to wonder: Is AI going to take my job?
    George Touryliov
    ClickReads: AI in the Workplace Should Be Embraced, Not Feared - ClickSoftware
    www.clicksoftware.com Share on FacebookShare on TwitterShare on Google+Share on Linkedin Editor’s Note: ClickReads is our new weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the newest installment, or...
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  11. George Touryliov
    Explore mobility and security in the enterprise and how the future success of an organization will depend on its ability to secure its own data as well as its customers.
    George Touryliov
    Managing Enterprise Mobility and Security | Field Service Matters
    www.fieldservicematters.com Mobility and BYOD is an assumption more than an exception in today's workforce. Enterprises now have to balance this growing trend with security...
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  12. George Touryliov
    When the way you manage mobility has a direct correlation to operational success, it’s time to focus on how to best make it work for your business. That’s where enterprise mobility management (EMM) comes into play.
    George Touryliov
    ClickReads: Advancing Mobility with EMM Solutions - Click Software
    www.clicksoftware.com Managing a mobile workforce effectively can lead to efficiency and productivity gains, as well as cost reductions. Explore enterprise mobility...
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  13. George Touryliov
    The Oil & Gas crash has created tough times for field service organizations. Here's how they can bounce back.
    George Touryliov
    Oil and Gas Field Service – Field Service Trends | Field Service Matters
    www.fieldservicematters.com Discover three ways that Oil & Gas field service providers can bounce back in tough economic...
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  14. George Touryliov
    ClickSoftware announced today that Frost & Sullivan has named it the North American Mobile Workforce Management Company of the Year. The 2016 Best Practices Company of the Year award recognizes a company that demonstrates excellence in growth, innovation, and leadership and proves superior performance in three key areas...
    George Touryliov
    Frost & Sullivan Names ClickSoftware Company of Year in Mobile Workforce Management
    www.prnewswire.com BURLINGTON, Mass., Sept. 22, 2016 /PRNewswire/ -- ClickSoftware announced today that Frost & Sullivan...
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  15. George Touryliov
    ClickSoftware, the leading provider of field service management software, announced two strategic technology partnerships expected to bring new capabilities to its cloud-based Service Edge platform.
    George Touryliov
    ClickSoftware Partners to Deliver Augmented Reality and Fleet Management Solutions
    www.prnewswire.com BURLINGTON, Mass., Sept. 20, 2016 /PRNewswire/ -- On a mission to extend the definition of field service...
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  16. George Touryliov
    Like a fine cocktail, a dash of key ingredients mixed just right will make all the difference. Here are three field service shift management tips from behind the bar for improving efficiency and keeping employees happy.
    George Touryliov
    Field Service Scheduling & Shift Management Tips | Field Service Matters
    www.fieldservicematters.com Pull up a stool, pour yourself a drink, and get 3 field service shift management tips from a bar...
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  17. George Touryliov
    About 3,800 years ago in the city of Ur (modern day Iraq), a man named Nanni began scrawling his message on a clay tablet. He then stormed from the palace and instructed his messenger to deliver the tablet to a merchant named Ea-nasir, who lived in an adjacent territory.
    George Touryliov
    The History of Field Service Management | Field Service Matters
    www.fieldservicematters.com This clay tablet proves the fundamentals of field service were as true 4,000 years ago, as they are...
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  18. George Touryliov
    Improving your ability to measure, benchmark, and improve all these key metrics relies heavily on the tools you use. While technology can’t do everything, it can—and should—help you address these six areas, and reach that top quartile bracket -
    George Touryliov
    6 Ways to Master Operational Reliability in Field Service
    www.fieldservicematters.com Delivering exceptional field service regardless of changing conditions is all about operational reliability, so you can outperform expectations every...
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  19. George Touryliov
    So before you go slapping smartwatches on all your field techs, let’s examine how connected devices stand to improve field service management, and where a good old-fashioned handshake or phone call will still do the trick.
    George Touryliov
    Field Service Wearables Trends | Field Service Matters
    www.fieldservicematters.com Learn how IoT, wearables and watches will impact field service management in the years to come. Stats, facts and trends...
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  20. George Touryliov
    The article explores how video has become commonplace in many arenas due to new technologies, as well as its implications for service-centric businesses.
    George Touryliov
    How Live Video is Transforming On-Site Maintenance
    www.panasonicforbusiness.com Most field service technicians aim to successfully complete all service calls on their first visit each day. For a majority of their calls they...
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  21. George Touryliov
    This project has delivered a number competitive advantages to Acciona including an improvement in performance which was driven by the ability to plan based on priorities, real-time tracking and the availability of operational data for in-depth analysis. See the reference video below (Spanish).
    George Touryliov
    Acciona Maintains Infrastructure in Peru with ClickSoftware
    blogs.clicksoftware.com Spanish energy giant Acciona has been using ClickSoftware to improve and maintain water and sewage infrastructure in Lima, Peru. Learn...
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  22. George Touryliov
    Following up on ClickSoftware's "Service is Hard" blog series, today we’re discussing the topic of “change management” and how this adds to the challenges of field service.
    George Touryliov
    Change Management Challenges in Field Service | ClickSoftware Blogs
    blogs.clicksoftware.com Change management in field service organizations presents unique challenges. Learn how to deal with them more effectively in our continued blog...
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  23. George Touryliov
    Mobility is now a key part of everyday lives. In fact, smartphones and tablets have disrupted so many industries by creating new opportunities to interact with customers (and so much more!), and it is critical for service brands to realize and capitalize on the engagement opportunities that exist via mobile.
    George Touryliov
    Mobility Challenges in Field Service Management | ClickSoftware Blogs
    blogs.clicksoftware.com Mobility in field service presents unique challenges to every service-focused organization. We continue our Service Is Hard blog series. Read...
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  24. George Touryliov
    We are pleased that Vectren Corporation has come on board and joined us as one of our newest ClickSoftware customers.
    George Touryliov
    Vectren chooses ClickSoftware for workforce management solution
    blogs.clicksoftware.com ClickSoftware was selected by Vectren Corporation as the workforce management solution for its mobile workforce, serving more than 1 million...
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    Comments

    ALAM ZAIB
    07/06/2016 #1 ALAM ZAIB
    nice to know about you Sir,
  25. George Touryliov
    Earn a $20 Amazon gift card. Share your field service challenges for @ClickSoftware’s upcoming book
    George Touryliov
    ClickSoftware | Service is Hard Contest
    go.clicksoftware.com
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