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SaaS

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  1. ProducerDouglas Wood

    Douglas Wood

    29/11/2017
    Case Closed Software Announces SaaS Offering for Investigation Agencies
    Case Closed Software Announces SaaS Offering for Investigation AgenciesNovember 29, 2017 (Austin, TX)   Case Closed Software®, a leader in the development of investigation software for law enforcement and commercial agencies, today announced the upcoming availability of Case Closed Cloud™, a software-as-a-service...
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  2. ProducerNilesh Surana

    Nilesh Surana

    22/11/2017
    What are the customer success parameters to reduce churn?
    What are the customer success parameters to reduce churn?We live in a subscription economy. Everything is available at $ per month. For SaaS businesses, 80%-95% of the LTV is locked in the recurring revenue. So, it is important to understand the type of churn which your business is facing. There are three...
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    Comments

    Nilesh Surana
    27/11/2017 #3 Nilesh Surana
    #2 Yes Rebecca. For example if you had account churn but you kept focusing on individual usage numbers. You would keep losing customers without realizing that the usage was never the problem.
    Rebecca Matias
    27/11/2017 #2 Rebecca Matias
    So, it is important to understand the type of churn which your business is facing.
    Nilesh Surana
    22/11/2017 #1 Nilesh Surana
    Thank you for the share, @Don Philpott☘️
  3. ProducerNilesh Surana

    Nilesh Surana

    03/11/2017
    Ten Interview Questions for Customer Success Manager (CSM)
    Ten Interview Questions for Customer Success Manager (CSM)This blog was originally published here. Here are the top ten interviews questions you can ask Customer Success Manager candidates before your hire them.Check Customer Success understanding: What is Customer Success and why is it needed? What...
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  4. ProducerNilesh Surana

    Nilesh Surana

    03/10/2017
    Understanding Customer Success For SaaS Companies
    Understanding Customer Success For SaaS CompaniesThe original blog was published here.With changing times, new business models have evolved. All around us, organizations are witnessing a conscious shift from an upfront capital expenditure model to a more rationalized ‘pay – as you go’ model. In...
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  5. ProducerAbrar Shahriar

    Abrar Shahriar

    12/10/2016
    How To Build An Emotional Connection With Prospects And Sell Your Product Like Hot Cakes
    How To Build An Emotional Connection With Prospects And Sell Your Product Like Hot CakesStop wasting your time and budget.Emotional connection is what you need to sell your product or service.If you don’t connect with prospects on an emotional level, they won’t buy.According to research published in the Harvard Business Review:“Brands...
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  6. ProducerAbrar Shahriar

    Abrar Shahriar

    29/06/2016
    The Growth Hacking Formula Of Successful SaaS Companies
    The Growth Hacking Formula Of Successful SaaS CompaniesBy Michael Akinlaby | June 28, 2016 The SaaS industry is going boom! For example, IDC predicts that by 2018, 27.8% of the worldwide enterprise applications market will be SaaS-based, generating $50.8B in revenue.This is not a bad time to...
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