Experience

  • Director

    at Akala

    February 2018 - at Present

    Leinster

    - Director and UX Consultant currently working with a taxi dispatch company to produce an enhanced driver application for Android & iOS. This involves rebuilding the current application, and enhancing the features from a usability and visual point of view. - Recently completed a project with a large telecoms provider to deliver a high profile and large scale e-commerce and self-service platform for consumer use. - Previously worked with a number of small-medium Irish businesses to enhance their overall experience strategy and website design.

  • Ux Designer

    at Ryanair

    June 2016 - July 2017

    Leinster

    - Dedicated UX Designer for the main booking flow for the Ryanair responsive website including homepage, flight select page, product page and payment page and also the Ryanair rooms project - Supporting UX Designer for the Ryanair mobile application across a number of key projects - Lead UX Designer for an internal UX Patterns and Guidelines project

  • UX Consultant

    at Acccenture

    January 2014 - June 2016

    Leinster

    - Design Lead for one of Ireland's leading Health Insurers. Managing the design of a new product within a wider web transformation programme. - Customer Journey Design Lead for a leading Irish banking client with a focus on the digital sales funnel - UX Specialist carrying out a UX review of a client’s website in order to provide a series of informed recommendations / improvements - UX Lead for the design of a graduate recruitment web application - Customer journey development project for a major Irish bank with a specific focus on digital sales from a user experience (UX) perspective - Digital transformation project for a client within the Financial Services industry - Process design improvement, stakeholder and project management and user experience (UX) research and design

Education

  • Agile UX

    at UX Design Institute

    2016 - 2016 (1 year) Leinster

  • UX & Web Design Master Course

    at Udemy

    2016 - 2016 (1 year)

  • UX Foundations

    at UX Design Institute

    2014 - 2014 (1 year) Leinster

  • Bachelor of Business Studies & Marketing

    at DCU

    2009 - 2012 (3 years)

Languages

  • English Native

Hives