Experience

  • Level 3 Technical Services Engineer

    at Cash Processing Solutions Ltd.

    December 1999 - at Present

    Leinster

    I am a results-driven, multi-skilled engineer working with a world leader in our industry. I have 20 years’ experience in installation, configuration, commission, and day-to-day maintenance of high value equipment and software solutions. I'm in a customer facing role, embedded full-time in a client's site, so I am company aware and I possess excellent Customer Relationship Management skills. I work closely with my client's Management team and I supervise their operating teams of 10-12 people, scheduling their rosters and cover to ensure the highest efficiency of the processes and equipment. I'm a go-to technical expert for engineers and managers in our company and a member of our Global Knowledge Network, which mentors engineers and aims to share specialist knowledge throughout our large engineer base. I represent CPS at monthly management level meetings with our client. I present KPI statistics, system analysis, service reports and overviews of equipment and staff performances.

Education

  • PCEP Python Entry-Level Programmer

    at Python Institute

    2019 - at Present (1 year)

  • National Diploma in Engineering

    at Dundalk Institute of Technology

    1996 - 1999 (3 years) Leinster

Languages

  • English Native

Hives