• Sales Team Leader

    at SmartBox Group

    October 2015 - at Present


    Team Lead of 1 Team of 25 Sales Executives and 1 team of 6 Sales administrators Duties  Day to day management of 2 Teams of sales executives and sales administrators.  Grow the sales Team from 8 to 25 employees and the admin Team from 2 to 6 employees over 3 months.  Increase sales executives FTE’s productivity by 25% over 4 months.  Increase close rate from 12% to 20% over 4 months.  Closely work with marketing department to assess targets feasibility and deadlines.  Provide sales training and coaching to the sales team.  Define, setup and implement new bonus scheme according to department budget and company goals.  Resources calculation for FY2016 according to targets and department budget.

  • Sales Manager


    November 2009 - May 2014


    Business development in the Asian and European markets in timber and FMCG industries. Management of the sales team. Overseeing supply chain with Western and Central African suppliers. Duties  Defining sales strategy and objectives.  Development of the Chinese, Indian and European markets with major breakthrough in China and India.  Negotiating with suppliers.  Managing major accounts sales cycle (€K50+ deals).  Managing and coaching foreign sales reps and buyers.  Extensive travel through Europe and Africa.

  • Program Manager

    at Harte Hanks

    October 2008 - October 2009


    Management of 2 telemarketing teams (Southern and Central/Nordic Europe, 35 reps) for the Sun Microsystems EMEA campaign. Recruitment, training and coaching. Day-to-day management. Duties  Day to day management of 2 teams of 30 telemarketing representatives (Southern, Central and Northern Europe).  Recruitment and training of initial and new team members (4 teams/55 reps).  Best performing teams on the campaign (120 to 130% target achievement vs 70% to 80% for other teams).  Sales and phone coaching.  Data and KPI analysis.  Deliver appraisal and PDP.

  • Sales Manager

    at Call-Ethic

    July 2006 - September 2008

    Provence-Alpes-Côte d'Azur

    Company sales processes setup. Recruitment, training and management of sales reps. Grew business by 50% year to year (2006/2007 and 2007/2008).

  • Telesales Manager South Europe

    at Apple

    July 2005 - July 2006


    Day to day management of a team of 17 reps, generating a $10M/month revenue average. 110% to 120% to target achievement. Setup and implementation of the Apple Store Coaching model.


  • BTS

    at International Trade

    1999 - 2001 (2 years) Provence-Alpes-Côte d'Azur


  • Spanish Conversation

  • French Native

  • English Native

  • Italian Negotiation

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