December 2016 - at Present
As the leading cloud platform for hotels, SiteMinder empowers hotels to attract, reach and convert guests around the world. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.
October 2015 - at Present
Responsible for managing areas of Luxury Vacational Villas, checking the maintenance and the cleaning of the houses . Responsible for searching for new customers, gain their loyalty and organizing also trips and excursions in Lanzarote and Fuerteventura.
May 2016 - October 2016
Managing booking and reservations, welcoming guests and ensuring a good stay, answering to comments and pr.
General Manager Traineer
July 2015 - April 2016
Working in all sectors (HR, House Keeping, Maintenance, PR, F&B) of the Hotel Hesperia Lanzarote one of the most important Hotel Resort of NH Group under the Supervision of the General Manager and the Duty Manager. While I was working in HR I have gained knowledge in: giving the administrative HR support to all employees of the Hotel. Inputting in Sap HR of all information related to the management of staff (contracting, lay- offs, sick leaves, holidays). Collecting and submitting documentation for contracts, settlements, extensions, changes of contract. Preparing and participating in welcoming of the new employees. Working with the HR Department on recruitment processes. Formation of new trainers for the year 2015 and 2016.
Country Sales Manager
at Venair SL
November 2014 - July 2015
Managing all operations within the country. Taking responsibilities for profit, cash and quality targets. Moving services, global mobility and record management. Expert to recruit and manage staff.
at Venair SL
July 2014 - November 2014
Market research, customer analysis and research for potential clients, benchmarking.
July 2012 - September 2012
Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Taking inventory, organizing schedules and managing the cash register and phone calls.
October 2011 - February 2012
Collecting data for the “National Population and Housing Census”.
Master Risorse Umane
at New Formación
2014 - 2015 (1 year)
Laurea in Economia and Management
at Università degli studi del Sannio
2008 - 2014 (6 years) Molise
at Liceo Linguistico Enrico Fermi
2003 - 2008 (5 years) Campania
Knowledge and keywords