Experience

  • Analyst

    at SiteMinder

    December 2016 - at Present

    Connaught

    As the leading cloud platform for hotels, SiteMinder empowers hotels to attract, reach and convert guests around the world. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

  • General Manager

    at Arecas SL Luxury Villas

    October 2015 - at Present

    Las Palmas

    Responsible for managing areas of Luxury Vacational Villas, checking the maintenance and the cleaning of the houses . Responsible for searching for new customers, gain their loyalty and organizing also trips and excursions in Lanzarote and Fuerteventura.

  • Front Office

    at Sheraton Fuerteventura Beach, Golg & Spa Resort 5*

    May 2016 - October 2016

    Las Palmas

    Managing booking and reservations, welcoming guests and ensuring a good stay, answering to comments and pr.

  • General Manager Traineer

    at Hotel Hesperia Lanzarote 5*

    July 2015 - April 2016

    Las Palmas

    Working in all sectors (HR, House Keeping, Maintenance, PR, F&B) of the Hotel Hesperia Lanzarote one of the most important Hotel Resort of NH Group under the Supervision of the General Manager and the Duty Manager. While I was working in HR I have gained knowledge in: giving the administrative HR support to all employees of the Hotel. Inputting in Sap HR of all information related to the management of staff (contracting, lay- offs, sick leaves, holidays). Collecting and submitting documentation for contracts, settlements, extensions, changes of contract. Preparing and participating in welcoming of the new employees. Working with the HR Department on recruitment processes. Formation of new trainers for the year 2015 and 2016.

  • Country Sales Manager

    at Venair SL

    November 2014 - July 2015

    Regione Piemonte

    Managing all operations within the country. Taking responsibilities for profit, cash and quality targets. Moving services, global mobility and record management. Expert to recruit and manage staff.

  • Marketing Assistant

    at Venair SL

    July 2014 - November 2014

    Barcelona

    Market research, customer analysis and research for potential clients, benchmarking.

  • Bar Manager

    at La Vecchia Scuola Restaurant

    July 2012 - September 2012

    York City

    Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Taking inventory, organizing schedules and managing the cash register and phone calls.

  • Analyst

    at Istat

    October 2011 - February 2012

    Campania

    Collecting data for the “National Population and Housing Census”.

Education

  • Master Risorse Umane

    at New Formación

    2014 - 2015 (1 year)

  • Laurea in Economia and Management

    at Università degli studi del Sannio

    2008 - 2014 (6 years) Molise

  • Maturità Linguistica

    at Liceo Linguistico Enrico Fermi

    2003 - 2008 (5 years) Campania

Languages

  • Spanish Negotiation

  • French Conversation

  • English Negotiation

  • Italian Native

Hives