Analyst thinker able to think outside the box, with an attitude, concern and outstanding enthusiasm. Excellent team worker, self-motivated, always eager to accept new challenges and work under pressure.
Content reviewer and analyst Spanish and Portuguese Markets
August 2015 - June 2016
As a content reviewer and analyst for Arvato-Google I have worked with several media products like AdWords, AdSense and Google Plus on the Spanish and Portuguese markets due to my flexible character and good market knowledge. My main responsibilities included auditing ads, posts and other types of content submitted by users and advertisers on the Google platforms in order to ensure that these were compliant with the Google policies and that the network was a safe and reliable environment. Additionally, I’ve been supporting the team leader in the day to day management of the team and in the client relationship as a point of contact within the teams.
Sales Accounts Assistant Manager
March 2015 - July 2015
Escrapalia S,L a company of Auctions and B2B online transactions. As Sales Account Assistant Manager on the sales department, my main duties included helping in the management of the sales team, collecting and organizing client and transactions data, managing client accounts while seeking new opportunities and the best deals in order to ensure customer retention. Compiling and delivering reports while ensuring timely resolution of issues
Costumer Service Representative
December 2013 - February 2015
Regus Management Business Center, I first started with an internship contract of 6 months, but after 5 months I was hired for the position of CSR. In that role I learned how to deliver a high quality customer service to our numerous clients. Handled a portfolio of more than 50 different companies in a multi-tasking work environment that included account management, organization of events, problem solving and complaints resolution while handling customer calls and emails.
at IASB Spain Google Activate
2016 - 2016 (1 year)
Responsabilidad Social Corporativa
at Instituto de la empresa, Madrid
2014 - 2014 (1 year) Madrid
Licenciatura en Administración y Dirección de Empresas
at Universidad Rey Juan Carlos
2008 - 2013 (5 years) Madrid