Experience

  • Floor Manager

    at ZARA

    April 2017 - at Present

    Leinster

    Ensuring daily targets are met. Creating 'daily planners' & delegate tasks. Keeping department under control & maintaining high-standards. Conducting contract reviews, "121's", back-to-work and investigation meetings. Training new and current staff & conducting interviews to recruit potential employees. Inputting the roster, confirming staff hours, processing new starters, leavers and other administrative tasks. Received Payroll, Employee Relations, Customer Service & Department Manager training. Received Fire Marshal & First Aid training.

  • Sales Assistant

    at ZARA

    December 2012 - April 2017

    Leinster

    Managed and maintained high stockroom, dressing room and floor standards. Provided high-quality assistance when dealing with customer queries. Went above and beyond what was required of me with regards to daily targets.

  • Online Seller

    at Ebay & ASOS Marketplace

    July 2012 - June 2013

    Leinster

    Sold vintage clothes on ASOS Marketplace and second-hand technology on Ebay. Received 100% customer feedback on both sites.

Education

  • Fire Marshal

    at ZARA

    2019 - 2019 (1 year)

  • Department Manager Training

    at ZARA

    2019 - 2019 (1 year)

  • Employee Relations

    at ZARA

    2018 - 2018 (1 year)

  • First Aid

    at ZARA

    2018 - 2018 (1 year)

  • Customer Service

    at ZARA

    2018 - 2018 (1 year)

  • Payroll

    at ZARA

    2017 - 2017 (1 year) Leinster

  • International Relations

    at Dublin City University (DCU)

    2013 - 2016 (3 years) Leinster

  • Leaving Cert.

    at St.Paul's Secondary School

    2011 - 2013 (2 years) Leinster

  • Intermediate Word Processing

    at St.Paul's

    2011 - 2011 (1 year)

Languages

  • English Native

Hives