Language Data Analyst
at Lionbridge Technologies Inc.
October 2018 - at Present
Main duties: • Development and implementation of natural language processing techniques (semantic analysis, syntactic parsing and transcription model optimization) • Liaison between engineering team and QA department to ensure that most urgent issues are prioritised and escalated if needed • Linguistic advisor for technical stakeholders. Key achievements: • 10% monthly reduction of error rate's linguistic model, what significantly improves user experience • Successful resolution of minimum 30 issue tickets a week.
UK - ES KYC/AML Investigator Specialist
September 2016 - October 2018
Main duties: • Tenured agent of verification process in UK and Spanish markets • Liaison with content team in a large project aimed to improve work guidelines (SOPs) • Point of contact of escalations initiated by account managers Key achievements: • Coordinator of support queries requested EU wide over a period of 8 months • Leader of a team responsible for translation and proof-reading of Amazon Connections.
English Spanish Translator and English teacher
at Europa Idiomas Salamanca
July 2014 - August 2016
Main duties: • Legal, economic and financial translations • Language coaching • Text aligning and data base updating using Computer-Assisted Translation tools Key achievements: • 90% pass rate in students attending B2 and C1 courses.
at Cursos Internacionales de la Universidad de Salamanca
March 2014 - July 2016
Main duties: • Young Learners Exam marker • Quality auditing Key achievements: • Productivity and quality daily target consistently exceeded 20% over a period of 4 months.
Translation Project Manager (internship)
at Servicio Central de Idiomas. Universidad de Salamanca
February 2014 - June 2014
Main duties: • Primary point of contact for client information, updates, delivery, issue resolution and data tracking • Translator, quality auditor and proofreader Key achievements: • Active participation in the projects´ estimating and planning efforts (time and cost).
at Abingdon School
August 2012 - July 2013
Main duties: • Spanish assistant in charge of preparing A-level boys to their oral examination • Mentoring and boarding duties Key achievements: • 100% pass rate in students attending GCSE and A levels.
IoLET Level 7 Diploma in Translation (QCF)
at Chartered Institute of Linguists
2014 - 2015 (1 year) London
Master's degree in Translation and Intercultural Mediation
at Univiersity of Salamanca
2013 - 2014 (1 year) Salamanca
B.A. in English Studies
at University of Salamanca
2007 - 2012 (5 years)