Experience

  • IT Service Desk Support

    at SAP

    June 2018 - at Present

    Leinster

    • Providing primary IT support (English/Portuguese) for remote users based throughout EMEA-AMER by responding to IT.

  • Community Operations Analyst

    at Facebook

    June 2017 - June 2018

    Leinster

    • SEO Specialist, reviewing and implementing changes to websites so they are optimized for search engines.

  • Digital Marketing Optimiser

    at Accenture/Google

    February 2016 - May 2017

    Leinster

    Localizing English online advertising campaigns into Portuguese, adapting keywords and Ad Texts for the Portuguese marke

Education

  • BA Advertising and Marketing

    at PUC Minas

    2002 - 2007 (5 years) Minas Gerais

Languages

  • English Negotiation

  • Portuguese Native

Hives