Experience

  • EMEIA Technical Support Advisor

    at Apple

    October 2018 - at Present

    Connaught

    ○ Identified and resolved technical issues for iOS products ○ Able to effectively tailor communication and style to differing audiences ○ Handle own workload and work independently in a dynamic, constantly changing environment ○ Effective time management including ability to multi- task, organize and prioritize ○ Oversaw compliance procedures

  • Sales Advisor

    at Transfert Man

    February 2017 - August 2018

    Bretagne

    ○ Provided excellent customer service and lead by example to maximise sales ○ Supported Store Management to achieve sales targets and contribute towards the stores KPI results ○ Processed of deliveries, replenishment of stock

  • Store Manager

    at Eden Park

    December 2016 - January 2017

    Bretagne

    ○ Managed a small and dedicated team of 2 staff ○ Worked towards monthly and quarterly sales targets ○ Drove and maintained excellent customer service ○ Visual merchandising: making sure the shop front is well stocked and looking amazing ○ Established a communication strategies on social media

  • Sales Advisor

    at Eden Park

    July 2015 - November 2016

    Bretagne

    ○ Provided excellent customer service and lead by example to maximise sales ○ Supported Store Management to achieve sales targets and contribute towards the stores KPI results ○ Help for visual merchandising ○ Processed of deliveries, replenishment of stock

Education

  • BTS

    at ESCCOT GROUPE Ecole de Commerce et CFA

    2017 - 2018 (1 year) Bretagne

  • BTS

    at Totem Formation

    2015 - 2017 (2 years) Bretagne

Languages

  • English Conversation

  • French Native

Hives