Experience

  • Senior Process Executive

    at Cognizant

    July 2019 - at Present

    Leinster

    • Reviewing graphic, controversial, and offensive online content for policy violations and/or abuse • Understanding trends and the abusive patterns of bad actors • Experience with escalation-based environment

  • Trinity Assessment Assistant

    at Trinity College Dublin

    February 2019 - July 2019

    Leinster

    • Desktop research, data retrieval • Supported Trinity Programme Assessment Fellows to map and analyse assessment practices within Schools • Compiled relevant information for reports

  • Risk Ads Analyst

    at Accenture

    April 2018 - January 2019

    Leinster

    • Evaluated and classified trends in suspicious activity • Reviewed account details for indicators of fraud, created tasks, followed-up on open tickets as well as provided feedback on identified trends • Performed general data entry related tasks, internet and web-research, and online advertising • Interacted with customers, handled appeals and reached the targets

Education

  • Ph.D.

    at Trinity College

    2014 - at Present (6 years) Leinster

  • M.Phil.

    at Trinity College

    2010 - 2012 (2 years) Leinster

  • B.A. (Honours)

    at Trinity College

    2006 - 2010 (4 years) Leinster

Languages

  • English Native

  • Russian Native

  • Latvian Native

Hives