Experience

  • Senior Order Management Associate/ Team leader Order Management

    at Quest Software Internationl Ltd

    June 2016 - at Present

    Munster

    • Key team member in the Finance department responsible for auditing all sales orders across both the EMEA and APAC regions, processing orders from quote to cash (Salesforce to Oracle) • Provided help and support to the management, involved in a hiring process of the new team members • Managed a team quality reporting and organized and led the meetings • Supported team members on daily tasks • Contributed to the simplicity, enhancement and clear mapping of new processes • Organized day to day task of the team during a busy period • Improved the cooperation with sales team while tackling the difficult cases, with a massive impact on the time management and customer satisfaction • Involved in the numerous international projects • Prepared and led the presentations.

  • Order Management Associate

    at QUEST SOFTWARE INTERNATIONAL LIMITED

    January 2013 - June 2016

    Munster

    • Being part of the Finance department team and audited all sales orders across both the EMEA and APAC regions in Siebel and Oracle by overachieving a daily target • Involved in various projects, like testing of the new processes and their successful completion, followed by a clear mapping of the process and become a main point of contact in this subject and training for EMEA team • Tackled and happily took on board complicated tasks • Identified and resolved errors, concerns with a successful outcome • Raised RMAs and processed Rebills, prepared order packs for the auditors, took the minutes of the team meetings

  • English Teacher

    at PRIMARY AND SECONDARY SCHOOL

    September 2005 - June 2009

    Prešovský kraj

    Teaching 2005-2006 and 2009 • Managed the planning and delivering successful lessons to a range of classes and age groups with a positive impact on the children’s knowledge and school marks. • Positive impact on the students using an alternative method implemented during the teaching process • Optimised process of using Oral validation and recognition of the students • Presented teaching material by using audio and visual resources • Involved in social and cultural activities of the School life such as school parties and excursions • Managed the class administration, such as keeping student registers and attendance records, half year and end of year school reports • Prepared and organised the Christmas program for the English part of the Christmas student’s party with a very positive feedback and recognition from students, teachers and parents of the students.

Education

  • Certificate in Executive PA

    at Pitman Training

    2010 - 2010 (1 year) Munster

  • First Certificate in English (FCE), Cambridge Examinations

    at London School of English

    2006 - 2006 (1 year) London

  • Master degree

    at Presov University

    2000 - 2004 (4 years) Prešovský kraj

Languages

  • English Native

  • Slovak Native

  • Czech Conversation

  • Polish Elementary

  • Spanish Elementary

Hives