Experience

  • Situation Manager

    at IBM Ireland

    January 2015 - at Present

    Leinster

    Major Incident Management, Problem Management and Project Management

  • Assisting Team Leader

    at IBM Ireland

    July 2013 - January 2015

    Leinster

    Incident Management, complaint handling from clients, admin. tasks, various ad hoc.

  • 1.5 level IT support

    at IBM Ireland

    July 2012 - July 2013

    Leinster

    End-user support of I.a. lotus notes, MS office products, various hardware, various software.

  • Salesman/Team Leader

    at Zpoints ApS

    February 2010 - November 2011

    Region Syddanmark

    Sale of marketing solution to e-trading companies and physical stores, price negotiations, admin. Tasks, various ad hoc tasks.

Education

  • ITIL Foundation

    at IBM Ireland

    2015 - 2015 (1 year) Leinster

  • BA degree in Financial Management

    at International Business Academy

    2010 - 2012 (2 years) Region Syddanmark

Knowledge and keywords

Languages

  • German Conversation

  • Spanish Elementary

  • English Negotiation

  • Danish Native

Followers (6)

Hives