- Entry level
- No Education
- Salary to negotiate
BA/BS degree or equivalent practical experience.
Experience in sales, customer support, account management, marketing or consulting.
Ability to speak and write in English and Spanish fluently and idiomatically.
Demonstrated ability to influence stakeholders internally and externally to deliver impact.
Proactive, with the demonstrated capacity to lead, motivate and work well with others.
Familiarity with Google Ads and online advertising, with Google Digital Workshop certification or equivalent experience.
Ability to multi-task and manage multiple projects at a time while paying attention to detail.
Ability to develop thought leadership abilities, industry expertise with executive functioning skills.
About the job
Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.
Google Customer Solutions (GCS) Sales teams are trusted advisors who maintain a focus on customer success by bringing the best that Google has to offer. As an Associate Account Strategist, you'll be on the frontline of Google’s client-facing teams and will be responsible for a portfolio of businesses and strategic business goals that come with it. You'll consult with clients of all sizes and types, advising them on tailored and creative solutions on how to get the best return on their Google Ads investment. You’ll use your problem solving, sales, and objection-handling skills to operate in a fast-paced environment.
In this role, you'll use your comprehensive understanding of the digital marketing landscape, gained through past work experience or qualifications such as the Google Digital Workshop certificate.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Work towards strategic business goals, while prioritizing and delivering an excellent customer experience to grow our customers' business.
Conduct frequent phone consultations with clients to advise them on how to get the best return on their Google Ads investment.
Implement creative ways to improve our customer relationships, tailor and share online marketing strategy suggestions and promote other Google products.
Communicate with customers proactively.
Establish relationships via phone calls or e-mail marketing, and deliver a full consultative experience by following up with consistent educational communications.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate