Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Gaillimh

Description

Automation Engineer – Consultant


Job Location: Galway


Role Value Proposition:


The purpose of the AMS Application Improvement team is to improve MetLife processes and technology to create high quality, stable products that service our customers. Our automation engineers are driven by professional curiosity and a desire to develop a deep understanding of services we support and the technologies they depend upon, and they hunt for opportunities to replace manual, repetitive processes with automation and next generation technologies. As part of Application Improvement, this person helps deliver automation initiatives to drive down manual activity.


Key Responsibilities:


- Creating apps or scripts to automate operational tasks and incorporate the solutions into our platform.


- Leverage technical experience and metrics to identify improvement and automation opportunities


- Drive higher levels of autonomic resolution and diagnostics through continual refinement of automation


- Collaborate with broader organization to identify opportunities and solve operational problems using innovative tools/processes.


- Repair impacted automations to ensure higher levels of autonomic success


- Leverage SMEs to gather details to enhance automation.


- Leverage technical experience and metrics to identify improvement opportunities


- Promote a DevOps culture, including building relationships with other technical and business teams


- Self-motivated and able to adapt to new technologies as needed


Essential Business Experience and Technical Skills:


- Bachelor’s Degree (Level 8) in Computer Science, Information Systems or related field


- 4-7 years experience in Application Development or Maintenance


- 4+ Experience with scripting in at least 1 scripting language. (PowerShell, Bash, Perl, JavaScript, etc.)


- Prior success extracting/translating findings into alternatives/solutions


- Experience with REST API or in Python/Java programming


- Familiarity with DevOps tools like Ansible, Puppet, Chef


- Previous use of monitoring tools, such as AppDynamics or Splunk


- Strong analytical and problem-solving skills


- Strong verbal & written communication skills


- Experience presenting findings and recommendations


- Strong interpersonal skills and international cultural awareness


- Experience working in Agile frameworks, like Scrum and Kanban


Preferred Experience:


- Experience with Robotics Process Automation tools such as IPCenter, Blue Prism, or UI Path


- Experience in infrastructure or technology operations


- Cloud, SaaS, PaaS, IaaS, Containers


- Experience with the ITIL framework & Lean Six Sigma


- Experience with DevOps principles


- Experience working with offshore teams and vendor delivery partners


- Service Now and Jira Experience


- Finance/Insurance industry experience


- Bilingual (Spanish/English/Japanese), is a plus


MetLife is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.


Travel


Negligible


Business Category


Global Technology & Operations


Number of Openings


2


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.


MetLife is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.


In order to apply for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance.


For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.


Requisition #:109544