Experience

  • Corporate Training Manager

    at Lords Hotels & Resorts

    March 2014 - at Present

    New Delhi - Delhi

    Overseeing the entire Training and Development function of the Lords hotels & resorts. Corporate Training Manager for 24 hotels & resorts of Lords groups. Training became a culture in Lords Hotels and Resorts. Developing SOPs for various departments and tasks in course of time and prepare a manual based on which the unit manager will ensure the performance of various tasks. Experienced in Pre- Opening hospitality Conducting -Train The Trainer program. Created a full range of fun and interactive hospitality training, changing employees knowledge, skills and attitude Streamlining operations at units and co-ordinate with all HODs and the General Manager for refinement of the operation. Designing training modules for various levels of employees including the operations trainee/management trainees. Imparting on the job and off the job training. Regularly monitoring the performance of the employees in the post training period.

  • Front Office

    at The Residency Towers

    June 2005 - at Present

    Chennai - Tamil Nādu

  • Training Manager

    at Sarovar Hotels & Resorts

    June 2012 - March 2014

    Puducherry - Puducherry

  • Assistant Training Manager

    at The Residency Towers

    January 2009 - May 2012

    Chennai - Tamil Nādu

Education

  • Hotel & Catering Management

    at Chennai

    2003 - 2006 (3 years) Chennai - Tamil Nādu

  • Office Automation

    at Chennai

    2004 - 2004 (1 year) Chennai - Tamil Nādu

  • Diploma in Computer Application

    at Chennai

    2003 - 2003 (1 year) Chennai - Tamil Nādu

  • Diploma in Computer Application

    at Chennai

    2003 - 2003 (1 year) Chennai - Tamil Nādu

Languages

  • English Native

  • Hindi Native

  • Tamil Negotiation

  • Urdu Native

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Hives