Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Pune


Job Description

Dear Candidate,

We are looking for Air ticketing professionals with an experience of at least 6 months in Domestic & International Air Ticketing process with an Relevant experience in Galileo, Amadeus, Sabre is Must.

The Job will be for one of our client who is a Leader in providing Travelling solution globally.

Duties and Responsibilities

Creation of PNR & issuance of ticket across domestic & international bookings.

Ensure proper verification of itinerary mentioned on HQ and airline website for LCC / GDS for full service airlines across all domains

Follow up (Call and Email) with airline/supplier in case of pending ticketing, reissuance, cancellations & refunds.

Prepare and maintain multiple reports and Verify exact nature of cancellation request – full, partial sector, split pax , amended , no show , full refund. Exception cases like visa rejection, medical and death cases.

Communicate clearly and effectively with internal teams like customer service & finance, external teams like airlines & other ticketing partners.

Mandatory Skills Required

Working Knowledge multiple GDS (Galileo, Amadeus, Sabre) is Must

Knowledge of Genesys (which is customer experience & contact center solutions) is required as all calls made to airline will be done using Genesys.

IATA Preferred

Candidate with Above Skills SHOULD ONLY APPLY.

Eligible Criteria

24/7*365 days working environment, with 6 working days with 01 rotational Weekly Off

Female / Male candidates are applicable

10+2 / 10+3 / BE & B.Tech can also Apply

Job Benefits

Salary will be between 18000 – 22000(Monthly), further negotiable basis relevant experience.

One side drop/Pick up facility is available during night shifts.

Interested candidates can reach out to HR – Dharmanath @ 9021218200/8709610496 or E-mail


Team HGS.

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